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Servis i vrsta podrške

Configuration (4) Deinstallation / cancellation (2) Extended service agreement (6327) Extended service agreement (extension / renewal) (2) Extended service agreement (extension) (14) Extended service agreement (renewal) (375) Extended service agreement (uplift / renewal) (35) Extended service agreement (uplift) (115) Installation (81) Installation / configuration (83) New releases update (1) Penalty (1) Remote installation (2) Remote installations / configuration (2) Shipping fee (1) Technical support (74) Technical support (uplift) (2) Technical support (uplift/renewal) (2)

Lokacija

Carry-in (14) On-site (6155) Shipment (725)

Vrijeme odgovora

2 business days (10) 2 hours (227) 3 business days (3) 4 business hours (24) 4 hours (3199) 48 hours (126) 6 hours (2) Next business day (2159) Next business day ( for requests before 3:00 p.m.) (516) Next business day (for requests before 2:00 p.m.) (28) Next day (3) Same business day (33) Second business day (6)

Vrijeme popravka

10 business days (12) 24 hours (254) 4 hours (43) 6 hours (588) 7 business days (2) 8 hours (31) Next business day (33)

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HPE Storage Integration Unit of Service ŠIFRA: HL930A1 Compare
	HPE Storage Integration Unit of Service ŠIFRA: HL930A1 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		AT094	100	sr 16.10	119,11


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 ŠIFRA: ARP3-TS-264 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 ŠIFRA: ARP3-TS-264 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		TDAT1	0	~ 4 tjedna	122,82
		AT679	0	~ 4 tjedna	153,25


QNAP Extended Warranty - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase ŠIFRA: LW-NAS-PEACH-2Y-EI Compare
	QNAP Extended Warranty - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase ŠIFRA: LW-NAS-PEACH-2Y-EI Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMAT	100	ut 15.10	125,08
		TDAT1	0	~ 4 tjedna	115,93


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 ŠIFRA: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 ŠIFRA: FSP:GB3S10Z00DES9C Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		DE712	100	sr 23.10	125,08


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 ŠIFRA: 5WS7A24757 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 ŠIFRA: 5WS7A24757 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		AT094	100	sr 16.10	125,28


Quantum Silver Software Support Plan all zones - Technical support - phone consulting - 1 year - 9x5 - for P / N: BARAA-ALSL-010A ŠIFRA: SARAA-SLSL-SL10 Compare
	Quantum Silver Software Support Plan all zones - Technical support - phone consulting - 1 year - 9x5 - for P / N: BARAA-ALSL-010A ŠIFRA: SARAA-SLSL-SL10 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMAT	0	~ 4 tjedna	125,92


Infortrend - Extended service agreement - parts and labour - 2 years (4th / 5th year) ŠIFRA: WTE2S24R-0010 Compare
	Infortrend - Extended service agreement - parts and labour - 2 years (4th / 5th year) ŠIFRA: WTE2S24R-0010 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		APIAT	0	~ 4 tjedna	129,70


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 ŠIFRA: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 ŠIFRA: PDR0132-10000S Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		AT094	100	sr 16.10	137,32
		AT679	0	~ 4 tjedna	166,06
		DK773	100	po 11.11	212,28


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 ŠIFRA: 5WS7A24669 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 ŠIFRA: 5WS7A24669 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		AT094	100	sr 16.10	138,41


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-253E ŠIFRA: ARP3-TS-253E Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-253E ŠIFRA: ARP3-TS-253E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		TDAT1	0	~ 4 tjedna	144,67
		AT679	0	~ 4 tjedna	178,04


SketchUp - Abonnement-Lizenz (1 Jahr) - Reg. ŠIFRA: SKP-GO-YR-CNL Compare
	SketchUp - Abonnement-Lizenz (1 Jahr) - Reg. ŠIFRA: SKP-GO-YR-CNL Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		TDAT1	0	~ 4 tjedna	144,88


Trimble Connect Business 1Yr ŠIFRA: 227010-01 Compare
	Trimble Connect Business 1Yr ŠIFRA: 227010-01 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		TDAT1	0	~ 4 tjedna	146,12


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 ŠIFRA: 5WS7A24941 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 ŠIFRA: 5WS7A24941 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		AT094	100	sr 16.10	148,82


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC5 ŠIFRA: 5WS7A24689 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC5 ŠIFRA: 5WS7A24689 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		AT094	100	sr 16.10	149,92


HPE Installation Service - Installation ŠIFRA: HX385E Compare
	HPE Installation Service - Installation ŠIFRA: HX385E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMAT	100	ut 15.10	152,33
		DE712	100	sr 23.10	202,97


QNAP Extended Warranty - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 7 business days - must be purchased within 60 days of the product purchase ŠIFRA: EXT1-TS-464 Compare
	QNAP Extended Warranty - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 7 business days - must be purchased within 60 days of the product purchase ŠIFRA: EXT1-TS-464 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		APIAT	20	sr 16.10	153,62


HPE Installation Service - Installation / configuration - on-site ŠIFRA: UC718E Compare
	HPE Installation Service - Installation / configuration - on-site ŠIFRA: UC718E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		AT094	100	sr 16.10	157,24
		DE712	100	sr 23.10	206,38


Quantum Gold Software Support Plan all zones - Technical support - phone consulting - 1 year - 24x7 - for P / N: BARAA-ALSL-010A ŠIFRA: SARAA-SLSL-GL10 Compare
	Quantum Gold Software Support Plan all zones - Technical support - phone consulting - 1 year - 24x7 - for P / N: BARAA-ALSL-010A ŠIFRA: SARAA-SLSL-GL10 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMAT	0	~ 4 tjedna	158,03


Technogroup Synology Onsite Support Pack - Parts Only + Defective Media Retention - Extended service agreement - parts - 2 years - shipment - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €500 ŠIFRA: POSSP050052405A Compare
	Technogroup Synology Onsite Support Pack - Parts Only + Defective Media Retention - Extended service agreement - parts - 2 years - shipment - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €500 ŠIFRA: POSSP050052405A Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		TDAT1	0	~ 4 tjedna	158,98


Technogroup Synology Onsite Support Pack - Labor Only - Extended service agreement - labour - 2 years - on-site - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €500 ŠIFRA: OWSSP050052405A Compare
	Technogroup Synology Onsite Support Pack - Labor Only - Extended service agreement - labour - 2 years - on-site - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €500 ŠIFRA: OWSSP050052405A Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		TDAT1	0	~ 4 tjedna	158,98

Opcije za servis memorijskih uređaja

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