MARKIT – vmware workspace one assist add-on - shared cloud

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2024-06-06

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Product Description: VMware Workspace ONE Assist Add-On - Shared Cloud - subscription licence (5 years) + 5 Years VMware SaaS Basic Support - 1 device
Product Type: Subscription licence - 5 years
Category: Online & appliance based services - mobile application management
Installation Type: Hosted - SaaS
Licence Qty: 1 device
Licence Pricing: Academic
Bundled Support: 5 Years VMware SaaS Basic Support
Licensing Details: Monthly fee
Service & Support: New releases update

Category: Online & appliance based services - mobile application management
Product Type: Subscription licence - 5 years
Installation Type: Hosted - SaaS
Bundled Support: 5 Years VMware SaaS Basic Support
Licence Qty: 1 device
Licence Pricing: Academic
Details: Monthly fee
Type: Emergency phone consulting - 5 years / 20 contacts - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 5 years / 20 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 5 years / 20 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 5 years / 20 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 5 years / 20 contacts ¦ Web knowledge base access - 5 years ¦ Web support - 5 years ¦ New releases update - 5 years ¦ Remote monitoring - 5 years

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