Software Technical Support

Product parameters

Service included

1 credit (1) Consulting (21) E-mail consulting (3) Emergency phone consulting (22) Health check (1) Knowledge transfer session (1) Maintenance (5) Parts and labour (1) Phone consulting (3057) Training (1) Web support (9)

Service & support type

Installation (1) Installation / configuration (7) Installation / training (1) New releases update (51) New releases update (renewal) (4) Pre-purchased service credits (1) Product info support (6) Product info support (renewal) (16) Remote consulting (1) Remote implementation / configuration (6) Remote installation (1) Remote installations / configuration (3) Technical support (2395) Technical support (additional) (22) Technical support (extension) (219) Technical support (reactivation) (5) Technical support (renewal) (470) Technical support (uplift) (4) Training (2)

Full contract period

Price

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Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - must be purchased within 90 days of the product purchase, for ETERNUS DX600, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW1VJ63PRE0M Compare
	Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - must be purchased within 90 days of the product purchase, for ETERNUS DX600, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW1VJ63PRE0M Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	7,941.23


Fujitsu Support Pack - Technical support (renewal) - for ETERNUS Snapshot Manager - for ETERNUS DX600, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTVJ63PRE0M Compare
	Fujitsu Support Pack - Technical support (renewal) - for ETERNUS Snapshot Manager - for ETERNUS DX600, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTVJ63PRE0M Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	7,941.23
		DE712	100	Fr 29/11	9,094.66


Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 CPU - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTNF60PRV0F Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 CPU - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTNF60PRV0F Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	7,965.85


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Tier 2 - must be purchased within 90 days of the product purchase, valid in selected countries - upgrade from Fujitsu ETERNUS SF AdvancedCopy Manager ACL Service - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3EO63PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Tier 2 - must be purchased within 90 days of the product purchase, valid in selected countries - upgrade from Fujitsu ETERNUS SF AdvancedCopy Manager ACL Service - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3EO63PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	7,986.65


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard / Optimization Option / AdvancedCopy Manager (v. 16) - for ETERNUS DX200 S3, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW5F563PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard / Optimization Option / AdvancedCopy Manager (v. 16) - for ETERNUS DX200 S3, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW5F563PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	7,991.75


Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 CPU - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX1640 M1, RX2530 M2, TX2550 M4 CODE: FSP:G-SWTD060PRV0F Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 CPU - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX1640 M1, RX2530 M2, TX2550 M4 CODE: FSP:G-SWTD060PRV0F Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,006.75


SP VERL.12M TS SUB+UPGR 9X5 4H E-PA CODE: FSP:G-SWTPC60PRE0D Compare
	SP VERL.12M TS SUB+UPGR 9X5 4H E-PA CODE: FSP:G-SWTPC60PRE0D Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,025.69
		DE712	100	Fr 29/11	9,191.21


Fujitsu Support Pack - Technical support (renewal) - for VMware Horizon Standard Edition - 100 CCU - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SWTK660PRV1J Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware Horizon Standard Edition - 100 CCU - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SWTK660PRV1J Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,037.88


HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 1 year - 24x7 - response time: 2 h CODE: H2WA3E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 1 year - 24x7 - response time: 2 h CODE: H2WA3E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 29/11	8,058.42


Veritas Essential Support - Technical support (renewal) - for VERITAS NetBackup Platform Base - Complete Edition - On-Premise licence - 1 front end TB - GOV - GLP - phone consulting - 3 years - 24x7 - response time: 30 min CODE: 10915-M3-25 Compare
	Veritas Essential Support - Technical support (renewal) - for VERITAS NetBackup Platform Base - Complete Edition - On-Premise licence - 1 front end TB - GOV - GLP - phone consulting - 3 years - 24x7 - response time: 30 min CODE: 10915-M3-25 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,065.56


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Aruba ClearPass XFER - 5000 virtual appliances - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H36MYE Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Aruba ClearPass XFER - 5000 virtual appliances - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H36MYE Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 29/11	8,067.76


HPE Pointnext Tech Care Basic Service - Technical support - for HPE StoreEver MSL with KMIP - 1 licence - phone consulting - 5 years - 9x5 - response time: 2 h CODE: H04K7E Compare
	HPE Pointnext Tech Care Basic Service - Technical support - for HPE StoreEver MSL with KMIP - 1 licence - phone consulting - 5 years - 9x5 - response time: 2 h CODE: H04K7E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 29/11	8,071.01


HPE Pointnext Tech Care Basic Service - Technical support - for HPE StoreEver MSL6480 Enterprise Secure Key Manager Encryption - 1 licence - phone consulting - 5 years - 9x5 - response time: 2 h CODE: H04L0E Compare
	HPE Pointnext Tech Care Basic Service - Technical support - for HPE StoreEver MSL6480 Enterprise Secure Key Manager Encryption - 1 licence - phone consulting - 5 years - 9x5 - response time: 2 h CODE: H04L0E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 29/11	8,071.01


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager for Exchange Server (v. 16) - Tier 4 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3EY60PRE0B Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager for Exchange Server (v. 16) - Tier 4 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3EY60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,077.61
		DE712	100	Fr 29/11	9,293.27


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager for Microsoft SQL Server (v. 16) - Tier 4 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3AJ60PRE0B Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager for Microsoft SQL Server (v. 16) - Tier 4 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3AJ60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,077.61


HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 1000 endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h CODE: H9XF9E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 1000 endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h CODE: H9XF9E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 29/11	8,085.15


HPE Pointnext Tech Care Essential Service - Technical support - for HPE 1606 Switch FICON CUP - 1 licence - ESD - phone consulting - 5 years - 24x7 - response time: 15 min - for P / N: TA748BAE CODE: HY8K4E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE 1606 Switch FICON CUP - 1 licence - ESD - phone consulting - 5 years - 24x7 - response time: 15 min - for P / N: TA748BAE CODE: HY8K4E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 29/11	8,114.49


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 7 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3KL60PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 7 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3KL60PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,114.53
		DE712	100	Fr 29/11	9,292.96


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 21 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW1KP60PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 21 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW1KP60PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,114.53


Fujitsu Support Pack - Technical support (renewal) - for ETERNUS CS200c Scale Advanced Software - 21 TB capacity - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTKP60PRE0S Compare
	Fujitsu Support Pack - Technical support (renewal) - for ETERNUS CS200c Scale Advanced Software - 21 TB capacity - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTKP60PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	8,114.61

Software Technical Support

Product parameters

Special conditions apply

Restricted product