Adobe Advantage Support Program - Product info support (renewal) - for Adobe Acrobat - GOV - CLP - Level 1 (8000-299999) - 120000 points - 2 years - 24x7 - response time: 30 min - International English

Preču grupa Programmatūras tehniskais atbalsts
Preces kods 10006107AC01A24
Ražotājs Adobe
Garantija Nav zināms
Attēls ir domāts tikai ilustratīviem nolūkiem.
Noliktava Skaits Piegāde Cena
PVN
ALSBE 1000 14.11.2024 Nezināms 71 178,11
ALSNL1 1000 15.11.2024 Nezināms 71 185,11
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Mārketinga apraksts

The Adobe Advantage Support Program offers personalized and priority support coverage as an enhancement to the Gold or Platinum support program through designated Adobe specialists who understand your unique deployment environment and solution priorities. The designated Adobe specialists directly handle your support cases and manage escalations to optimize your solution performance and mitigate risks.

Galvenās priekšrocības

  • Support plan tailored to your specific solution needs
  • Direct access to designated Adobe specialists in your region on a 24x7 basis
  • Enhanced SLAs for business critical issues

Product Description
Adobe Advantage Support Program - product info support (renewal) - for Adobe Acrobat - 2 years
Service & Support
Product info support (renewal)
Location
On-site
Full Contract Period
2 years
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Localisation
International English
Software Title
Adobe Acrobat
Licence Pricing
Volume, government / Level 1 (8000-299999)
Licensing Program
Adobe Volume Licensing Cumulative Licence Program (CLP)
Point Value
120000 points
Type
Product info support (renewal)
Location
On-site
Full Contract Period
2 years
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Localisation
International English
Software Title
Adobe Acrobat
Licence Pricing
Volume, government / Level 1 (8000-299999)
Licensing Program
Adobe Volume Licensing Cumulative Licence Program (CLP)
Point Value
120000 points
Service & Support
Product info support - 2 years - on-site - response time: 30 min - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 1 ¦ Product info support - 2 years - on-site - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 2 ¦ Product info support - 2 years - on-site - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 3 ¦ Product info support - 2 years - on-site - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 4
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