Storage Devices Service Options

Product parameters

Brand

Hewlett Packard Enterprise (265)Lenovo (115)Arcserve (410)Cisco (5)Dell (2)Hitachi GST (2)HP Inc. (1)Overland Storage (40)QNAP Systems (715)Quantum (731)VERITAS Software (909)

Product line

Arcserve Gold Maintenance (151) Arcserve Platinum Maintenance (139) Arcserve Platinum Plus Maintenance (72) Cisco Partner Support Service (1) Cisco SMARTnet (1) Cisco SMARTnet (1) Cisco Unified Computing Warranty Plus (1) Electronic HP Care Pack (1) HPE (22) HPE (7) HPE Data Sanitization Service (3) HPE Foundation Care (34) HPE Foundation Care (4) HPE Pointnext Tech Care (114) HPE Proactive Care (69) HPE SAN Solution Service (1) HPE Storage Performance Analysis (3) Lenovo (2) Lenovo (28) Hardware Installation (2) Hardware Installation Services (54) Post Warranty (26) OverlandCare (21) OverlandCare (15) Overland-Tandberg (3) Overland-Tandberg Professional Services (1) QNAP (510) QNAP (202) Quantum (6) Quantum (4) Quantum Bronze Support Plan (1) Quantum Distributed Cloud Services (2) Quantum Gold Software Support Plan (3) Quantum Installation and Configuration (21) Quantum Installation and Configuration (7) Quantum Installation Services (24) Quantum Installation Services (4) Quantum Next Business Day Gold Support Plan (1) Quantum Non-Returnable Disk Drive Charge (4) Quantum Non-Returnable Disk Drive Charge (11) Quantum Non-Returnable Library Component Charge (1) Quantum Non-Returnable Library Component Charge (1) Quantum Non-Returnable Tape Drive Charge (3) Quantum Silver Software Support Plan (2) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum Slot license Decrement/Deinstall Serivce (4) Quantum StorageCare (550) Quantum StorageCare (31) Veritas (873) Veritas (15) WD Advanced Replacement (1) WD Premium Support (1)

Service & support type

Deinstallation / cancellation (6) Extended service agreement (2235) Extended service agreement (extension / renewal) (1) Extended service agreement (initial) (2) Extended service agreement (renewal) (300) Extended service agreement (uplift / renewal) (86) Extended service agreement (uplift) (187) Installation (99) Installation / configuration (112) Remote deployment (1) Technical support (31)

Location

On-site (1829) Shipment (731)

Response time

2 business days (4) 2 hours (4) 30 min (1) 4 business hours (236) 4 hours (476) 48 hours (712) Next business day (921)

Repair time

6 hours (69)

Full contract period

Price

EUR

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Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN16HMAWLNHP60C Compare
	Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN16HMAWLNHP60C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	553,037.44


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN16HMAWLNHG60C Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN16HMAWLNHG60C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	442,431.15


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN16HMAWLNHG60G Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN16HMAWLNHG60G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	442,431.15


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN14HMAWLNHG60C Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN14HMAWLNHG60C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	332,878.26


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN14HMAWLNHG60G Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN14HMAWLNHG60G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	332,878.26


Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - government, academic, charity - Arcserve GLP CODE: MAPRN16HMAWLNHP36G Compare
	Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - government, academic, charity - Arcserve GLP CODE: MAPRN16HMAWLNHP36G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	331,824.86


Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - government, academic, charity - Arcserve GLP CODE: MAPRN12HMAWLNHP60G Compare
	Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - government, academic, charity - Arcserve GLP CODE: MAPRN12HMAWLNHP60G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	310,757.00


Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN16HMRWLNHP36C Compare
	Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN16HMRWLNHP36C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	298,642.98


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN16HMAWLNHG36C Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN16HMAWLNHG36C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	265,461.09


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN16HMAWLNHG36G Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN16HMAWLNHG36G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	265,461.09


Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN14HMAWLNHP36C Compare
	Arcserve Platinum Maintenance - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN14HMAWLNHP36C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	249,660.19


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN12HMAWLNHG60C Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN12HMAWLNHG60C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	248,606.80


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN12HMAWLNHG60G Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN12HMAWLNHG60G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	248,606.80


Arcserve Gold Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN16HMRWLNHG36C Compare
	Arcserve Gold Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN16HMRWLNHG36C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	238,915.58


Arcserve Gold Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN16HMRWLNHG36G Compare
	Arcserve Gold Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN16HMRWLNHG36G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	238,915.58


Arcserve Platinum Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN14HMRWLNHP36C Compare
	Arcserve Platinum Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - Arcserve OLP CODE: MAPRN14HMRWLNHP36C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	224,694.77


Arcserve Platinum Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - government, academic, charity - Arcserve GLP CODE: MAPRN14HMRWLNHP36G Compare
	Arcserve Platinum Maintenance - Extended service agreement (renewal) - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - government, academic, charity - Arcserve GLP CODE: MAPRN14HMRWLNHP36G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	224,694.77


Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P / N: LSNDA-C000-050A CODE: SSNDA-R050-CG11 Compare
	Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P / N: LSNDA-C000-050A CODE: SSNDA-R050-CG11 Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	208,147.14


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN14HMAWLNHG36C Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - Arcserve OLP CODE: MAPRN14HMAWLNHG36C Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	199,729.35


Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN14HMAWLNHG36G Compare
	Arcserve Gold Maintenance - Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - government, academic, charity - Arcserve GLP CODE: MAPRN14HMAWLNHG36G Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	199,729.35


Electronic HP Care Pack Ramp up Service - Technical support - training CODE: U06B8E Compare
	Electronic HP Care Pack Ramp up Service - Technical support - training CODE: U06B8E Compare
		Stock	Qty	Est. del.	Price
		SYNCA	9999	Tu 30/07	198,317.16

Storage Devices Service Options

Product parameters

Special conditions apply

Restricted product