MARKIT – hpe pointnext tech care critical service

Code: H42CRE

Merk Hewlett Packard Enterprise

Garantie Unknown

For illustrative purpose only

Voorraad	Qty	Verwachte levertijd	Prijs	EUR CAD (Default) EUR USD
SYNCA	9999	26-2-2025 Onbekend	12.066,15

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Product Description: HPE Pointnext Tech Care Critical Service - extended service agreement - 5 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Repair Time: 6 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: S2A30A, S2A31A, S2A32A, S2A34A, S2A36A, S2A37A

Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Repair Time: 6 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 5 years ¦ Technical support - outage management - 5 years
Designed For: P/N: S2A30A, S2A31A, S2A32A, S2A34A, S2A36A, S2A37A

Special conditions apply