MARKIT – hpe pointnext tech care essential service with comprehensive

Code: H42RNE

Merk Hewlett Packard Enterprise

Garantie Unknown

For illustrative purpose only

Voorraad	Qty	Verwachte levertijd	Prijs	CAD CAD (Default) EUR USD
SYNCA	9999	5-3-2025 Onbekend	11.720,02

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Product Description: HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 4 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: S2A35A

Service Included: Parts and labor
Location: On-site
Full Contract Period: 4 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support: Extended service agreement - parts and labor - 4 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - visual remote guidance - 4 years ¦ New releases update - 4 years ¦ Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 4 years ¦ Comprehensive defective material retention - 4 years
Designed For: P/N: S2A35A

Special conditions apply