HPE Proactive Care 24x7 Service - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - response time: 4 h

Categorie Dienstverleningsmogelijkheden Opslagapparatuur
Code: U5Y11E
Merk Hewlett Packard Enterprise
Garantie Unknown
For illustrative purpose only
Voorraad Qty Verwachte levertijd Prijs
SYNCA 9999 26-2-2025 Onbekend 10.331,27
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Marketing description

HPE services bieden hogere serviceniveaus en uitbreiding van de garantiedekking - dat geeft u een gerust gevoel omdat uw onderneming altijd operationeel blijft.

Key selling points

  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology

Product Description
HPE Proactive Care 24x7 Service - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
4 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service Included
Parts and labor
Location
On-site
Full Contract Period
4 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
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