Marketing description

With HPE Foundation Care, you can minimize the time spent on troubleshooting, monitoring, and remediating while maintaining availability within limited budgets and resources. HPE Foundation Care Next Business Day Service offers a next-business-day on-site response. Software support is provided with a two-hour response time.

Key selling points

• Make one call to access global support specialists
• Resolve issues quickly with alerts and access to actionable information
• Use the unique combination of automated support and HPE expertise

Product features

• Simplify your support experience
  Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
• Reduce complexity
  Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
• Reduce downtime
  Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
• Prepare for growth
  Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
• Boost control and management
  Leverage online visibility into your assets and support status with the HPE Support Center website.
• Foundation Care call-to-repair service
  Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.