HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JG962A#B2C, JG962AR#ABA, JG963A#AC3, JG963A#AC4, JG963A#B2B, JG963AR#ABA, JH295AR#B2C

Код товара: U8PQ4E
Производитель: Hewlett Packard Enterprise
Гарантия: 12 Месяцев
Manufacturer (by 1WorldSync)
 
Unknown
IMCH2
 
Unknown
DE168
 
Unknown
DK773
 
12 Месяцев
Изображения только для иллюстрации!
Склад Кол-во Доставка Цена
НДС
IMCH2 100 18.11.2024 неизвестна 85,45
DE168 0 неизвестна 139,03
DK773  10054  11.12.2024 неизвестна 159,46

Описание

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Key selling points

  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services

Product Description
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: JG962A#AC3, JG962A#AC4, JG962A#B2B, JG962A#B2C, JG962AR, JG962AR#ABA, JG963A#AC3, JG963A#AC4, JG963A#B2B, JG963AR, JG963AR#ABA, JH295AR#B2C, JH376A, JH376A#ABA, JH376AR, JH376AR#ABA
Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years
Designed For
P/N: JG962A#AC3, JG962A#AC4, JG962A#B2B, JG962A#B2C, JG962AR, JG962AR#ABA, JG963A#AC3, JG963A#AC4, JG963A#B2B, JG963AR, JG963AR#ABA, JH295AR#B2C, JH376A, JH376A#ABA, JH376AR, JH376AR#ABA