HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: C8S07A, C8S07B

Preču grupa Glabāšanas iekārtu servisa opcijas
Preces kods H12A0E
Ražotājs Hewlett Packard Enterprise
Garantija Nav zināms
Attēls ir domāts tikai ilustratīviem nolūkiem.
Noliktava Skaits Piegāde Cena
PVN
TDDE2 9999 15.11.2024 Nezināms 32,64
DE168 0 Nezināms 32,68
Salīdzināt 0
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Mārketinga apraksts

HPE Pointnext Tech Care is the operational support experience for HPE hardware and software products (HPE products). HPE Pointnext Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

Galvenās priekšrocības

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

Product Description
HPE Pointnext Tech Care Basic Exchange Service - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: C8S07A, C8S07B
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 5 years - shipment - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Product info support - web support - 5 years
Designed For
P/N: C8S07A, C8S07B
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