Opções de assistência para dispositivos de armazenamento

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Linha de produto

Arcserve Gold Maintenance (37) Arcserve Platinum Maintenance (59) Arcserve Platinum Plus Maintenance (36) Data Recovery Service (1) Fujitsu Support Pack (322) Fujitsu Support Pack (107) Fujitsu Support Pack (6) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (33) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Customer Support Technical Assistance Day Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (148) HPE Primera (1) HPE Proactive Care (19) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (3) IBM Maintenance Agreement ServicePac (1) Lenovo (26) Lenovo (2053) Committed Service (4) Committed Service (256) Committed Service Post Warranty (1) Committed Service Post Warranty (243) Hardware Installation Services (3) Post Warranty (19) Post Warranty (239) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (5) OT-Care (2) OT-Care (1) QNAP (29) QNAP Extended Warranty (6) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (5) Quantum Installation Services (1) Quantum Non-Returnable Tape Drive Charge (1) Quantum StorageCare (30) ScaleCare (2) StorageCraft (9) Technogroup (118) Veritas (34) Veritas (17) WD StorChoice (2)

Serviço & tipo de suporte

Configuration (4) Extended service agreement (3512) Extended service agreement (extension) (9) Extended service agreement (renewal) (266) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (3) Installation (52) Installation / configuration (47) New releases update (1) Remote installation (2) Technical support (22)

Localização

Carry-in (7) On-site (3707) Shipment (118)

Tempo de resposta

2 business days (2) 2 hours (227) 4 business hours (16) 4 hours (1727) 6 hours (2) Next business day (1398) Next business day ( for requests before 3:00 p.m.) (94) Next business day (for requests before 2:00 p.m.) (28) Same business day (28) Second business day (9)

Tempo de reparo

10 business days (6) 24 hours (255) 4 hours (71) 6 hours (273) 7 business days (1) 8 hours (54) Next business day (67)

Período de contrato completo

Preço

EUR

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Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CÓDIGO: 5WS7A24669 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CÓDIGO: 5WS7A24669 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	123,40


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CÓDIGO: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CÓDIGO: PDR0132-10000S Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 31/01	127,25
		DE278	100	S 07/02	131,53


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Celsius C620, C740, C780, C780power CÓDIGO: FSP:GBTS20Z00DEDT7 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Celsius C620, C740, C780, C780power CÓDIGO: FSP:GBTS20Z00DEDT7 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 31/01	135,55


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 CÓDIGO: 5WS7A24941 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 CÓDIGO: 5WS7A24941 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	137,33


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC5 CÓDIGO: 5WS7A24689 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC5 CÓDIGO: 5WS7A24689 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	138,24


HPE Installation Service - Installation CÓDIGO: HX385E Compare
	HPE Installation Service - Installation CÓDIGO: HX385E Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 31/01	143,85
		DE712	100	Q 06/02	161,18


HPE Installation Service - Installation / configuration - on-site CÓDIGO: UC718E Compare
	HPE Installation Service - Installation / configuration - on-site CÓDIGO: UC718E Compare
		Estoque	Qtd	Husa. del.	Preço
		TDDE2	9999	T 04/02	149,54
		DE278	100	S 07/02	158,40
		DE712	9876	Q 06/02	164,18


Ruckus WD Advanced Replace, R350 - 5J CÓDIGO: 803-R350-5000 Compare
	Ruckus WD Advanced Replace, R350 - 5J CÓDIGO: 803-R350-5000 Compare
		Estoque	Qtd	Husa. del.	Preço
		KOMDE	200	Q 30/01	150,64


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6415-HC3 CÓDIGO: 5WS7A24961 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6415-HC3 CÓDIGO: 5WS7A24961 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	154,04


Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY RX1330 M3, RX1330 M4, TX1310 M3, TX1320 M3, TX1320 M4, TX1330 M3, TX1330 M4 CÓDIGO: FSP:GSXA00Z00DESV1 Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY RX1330 M3, RX1330 M4, TX1310 M3, TX1320 M3, TX1320 M4, TX1330 M3, TX1330 M4 CÓDIGO: FSP:GSXA00Z00DESV1 Compare
		Estoque	Qtd	Husa. del.	Preço
		APIDE	20	Q 30/01	157,17
		DE168	100	S 31/01	158,09
		DE957	49	T 04/02	159,38

		DE712	998	Q 06/02	169,35

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Fujitsu Support Pack HDD Retention - Extended service agreement - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CÓDIGO: FSP:GSXA00Z00DES9B Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CÓDIGO: FSP:GSXA00Z00DES9B Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 31/01	166,96


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: NBD - for PRIMECENTER M1, M2 CÓDIGO: FSP:GBTS20Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: NBD - for PRIMECENTER M1, M2 CÓDIGO: FSP:GBTS20Z00DESV5 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 31/01	175,44
		DE957	49	T 04/02	180,26


S+O 2 Year NBD 5 / 13 500.00 Synology Support Pack / Hardware / Spare Parts / Onsite Service Engineer CÓDIGO: SSP050052405A Compare
	S+O 2 Year NBD 5 / 13 500.00 Synology Support Pack / Hardware / Spare Parts / Onsite Service Engineer CÓDIGO: SSP050052405A Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	176,22


Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour - 1 year - on-site - 9x5 - response time: NBD CÓDIGO: SV-ER-N11 Compare
	Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour - 1 year - on-site - 9x5 - response time: NBD CÓDIGO: SV-ER-N11 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	180,83
		DE712	100	Q 06/02	232,59


Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour - 1 year - on-site - 9x5 - response time: NBD CÓDIGO: SV-ER-B11 Compare
	Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour - 1 year - on-site - 9x5 - response time: NBD CÓDIGO: SV-ER-B11 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	180,83
		DE712	100	Q 06/02	199,36


Technogroup Synology Onsite Support Pack - Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €500 CÓDIGO: PWSSP050051205P Compare
	Technogroup Synology Onsite Support Pack - Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €500 CÓDIGO: PWSSP050051205P Compare
		Estoque	Qtd	Husa. del.	Preço
		APIDE	20	Q 30/01	190,22


Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CÓDIGO: 5WS7B06454 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CÓDIGO: 5WS7B06454 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	200,39
		DE712	999	Q 06/02	261,50


HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CÓDIGO: U2090E Compare
	HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CÓDIGO: U2090E Compare
		Estoque	Qtd	Husa. del.	Preço
		TDDE2	9999	T 04/02	201,35
		DE278	100	S 07/02	203,51
		DE712	100	Q 06/02	216,58


Lenovo Foundation Service - Extended service agreement - parts and labour - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6171-S8H CÓDIGO: 5WS7A15800 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6171-S8H CÓDIGO: 5WS7A15800 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE278	100	S 07/02	207,90


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CÓDIGO: FSP:GDTS60Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CÓDIGO: FSP:GDTS60Z00DESV5 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 31/01	212,51
		DE957	49	T 04/02	218,43

Opções de assistência para dispositivos de armazenamento

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