Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (37) Arcserve Platinum Maintenance (59) Arcserve Platinum Plus Maintenance (36) Fujitsu Support Pack (322) Fujitsu Support Pack (107) Fujitsu Support Pack (6) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (33) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Customer Support Technical Assistance Day Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (148) HPE Primera (1) HPE Proactive Care (19) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (3) IBM Maintenance Agreement ServicePac (1) Lenovo (26) Lenovo (2053) Committed Service (4) Committed Service (256) Committed Service Post Warranty (1) Committed Service Post Warranty (243) Hardware Installation Services (3) Post Warranty (21) Post Warranty (238) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (5) OT-Care (2) OT-Care (1) QNAP (29) QNAP Extended Warranty (6) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (5) Quantum Installation Services (1) Quantum Non-Returnable Tape Drive Charge (1) Quantum StorageCare (30) ScaleCare (2) StorageCraft (11) Technogroup (118) Veritas (34) Veritas (17) WD StorChoice (2)

Service & support type

Configuration (4) Extended service agreement (3512) Extended service agreement (extension) (9) Extended service agreement (renewal) (266) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (3) Installation (53) Installation / configuration (47) New releases update (1) Remote installation (2) Technical support (23)

Location

Carry-in (7) On-site (3708) Shipment (118)

Response time

2 business days (2) 2 hours (227) 4 business hours (16) 4 hours (1727) 6 hours (2) Next business day (1400) Next business day ( for requests before 3:00 p.m.) (94) Next business day (for requests before 2:00 p.m.) (28) Same business day (29) Second business day (9)

Repair time

10 business days (6) 24 hours (255) 4 hours (71) 6 hours (273) 7 business days (1) 8 hours (54) Next business day (67)

Full contract period

Price

EUR

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HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
	HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 30/01	11.96


HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
	HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	We 22/01	14.30


HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H12A0E Compare
	HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H12A0E Compare
		Stock	Qty	Est. del.	Price
		TDDE2	9999	Mo 27/01	32.64


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	36.09


HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	40.37
		TDDE2	9999	Mo 27/01	40.99
		APIDE	20	We 22/01	42.83

		DE278	100	Th 30/01	43.82

		DE712	100	We 29/01	45.97

DK231	500	Fr 24/01	72.70

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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	41.91


DRIVE-LIFT SHIFT K7600 (JC93-01118A) CODE: JC93-01118A Compare
	DRIVE-LIFT SHIFT K7600 (JC93-01118A) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DE712	5	We 29/01	45.96


HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H12A1E Compare
	HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H12A1E Compare
		Stock	Qty	Est. del.	Price
		TDDE2	9999	Mo 27/01	48.02


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	52.43


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	60.10


Ruckus WD Advanced Replace, R350e - 3J CODE: 803-R350e-3000 Compare
	Ruckus WD Advanced Replace, R350e - 3J CODE: 803-R350e-3000 Compare
		Stock	Qty	Est. del.	Price
		KOMDE	200	We 22/01	61.60


Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (uplift / renewal) - parts and labour (for 25-Slot Upgrade) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-ALSE-001A CODE: SSC33-RLSE-CB11 Compare
	Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (uplift / renewal) - parts and labour (for 25-Slot Upgrade) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-ALSE-001A CODE: SSC33-RLSE-CB11 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 30/01	64.27


Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (uplift / renewal) - parts and labour (for 25-Slot Upgrade) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-ALSE-001A CODE: SSC33-RLSE-CD11 Compare
	Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (uplift / renewal) - parts and labour (for 25-Slot Upgrade) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-ALSE-001A CODE: SSC33-RLSE-CD11 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 30/01	77.60


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	86.55


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	91.37


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 30/01	100.18


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 30/01	112.24


QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LIC-NAS-EXTW-GREEN-3Y Compare
	QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LIC-NAS-EXTW-GREEN-3Y Compare
		Stock	Qty	Est. del.	Price
		TDDE2	9999	Mo 27/01	113.14
		DE712	9876	We 29/01	122.84


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 23/01	114.64


HPE Storage Integration Unit of Service CODE: HL930A1 Compare
	HPE Storage Integration Unit of Service CODE: HL930A1 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 30/01	117.04

Storage Devices Service Options

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