Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (37) Arcserve Platinum Maintenance (59) Arcserve Platinum Plus Maintenance (36) Data Recovery Service (1) Extreme Networks PartnerWorks (1) Fujitsu Support Pack (195) Fujitsu Support Pack (7) Fujitsu Support Pack (177) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (39) HPE (7) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Foundation Care (2) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (157) HPE Primera (1) HPE Proactive Care (17) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (2) Lenovo (2055) Lenovo (25) Committed Service (4) Committed Service (256) Committed Service Post Warranty (1) Committed Service Post Warranty (243) Hardware Installation Services (3) Post Warranty (21) Post Warranty (239) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (5) OT-Care (5) OT-Care (18) QNAP (213) QNAP Extended Warranty (4) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (1) Quantum Installation Services (5) Quantum Non-Returnable Tape Drive Charge (1) Quantum StorageCare (27) ScaleCare (2) StorageCraft (11) Technogroup (153) Veritas (2) Veritas (1) WD StorChoice (2)

Service & support type

Configuration (4) Extended service agreement (3738) Extended service agreement (extension) (9) Extended service agreement (renewal) (176) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (22) Installation (53) Installation / configuration (40) New releases update (1) Remote installation (2) Technical support (23)

Location

Carry-in (6) On-site (3671) Shipment (323)

Response time

2 business days (4) 2 hours (227) 4 hours (1715) 48 hours (183) 6 hours (2) Next business day (1422) Next business day ( for requests before 3:00 p.m.) (128) Next business day (for requests before 2:00 p.m.) (28) Same business day (27) Second business day (36)

Repair time

10 business days (5) 24 hours (255) 4 hours (52) 6 hours (278) 7 business days (1) 8 hours (34) Next business day (38)

Full contract period

Price

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HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		EE010	210	We 20/11	25.28
		TDBEE	100	Tu 19/11	26.30
		ALSFI1	10	We 20/11	52.68

		ALSFI1	100	We 20/11	53.69

		DE168	100	Fr 22/11	54.83

		ALSDE-2	100	Tu 26/11	68.20

		APIDE	20	Mo 25/11	72.43

DE712	100	Mo 02/12	75.80

DK231	500	Th 28/11	167.99

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HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
	HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Tu 26/11	31.55


HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
	HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Mo 25/11	36.17
		ALSFI1	100	We 20/11	7,075.30


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	49.91


Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
	Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DK773	7	Th 21/11	54.09


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	56.61
		DE712	100	Mo 02/12	78.86


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	68.71
		DE712	100	Mo 02/12	102.66


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S10Z00NDS2A Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S10Z00NDS2A Compare
		Stock	Qty	Est. del.	Price
		F9BLTF	30000	Tu 19/11	70.48


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	77.54
		DE712	100	Mo 02/12	113.79


QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE) CODE: LIC-NAS-EXTW-GREEN-3Y-EI Compare
	QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE) CODE: LIC-NAS-EXTW-GREEN-3Y-EI Compare
		Stock	Qty	Est. del.	Price
		PL160	1	Fr 22/11	101.63


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	107.97


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GBTS20Z00NDS9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GBTS20Z00NDS9B Compare
		Stock	Qty	Est. del.	Price
		F9BLTL	30000	Tu 19/11	112.07
		F9BLTF	30000	Tu 19/11	112.07


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S20Z00NDS2A Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S20Z00NDS2A Compare
		Stock	Qty	Est. del.	Price
		F9BLTF	30000	Tu 19/11	113.46


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	113.52
		DE712	100	Mo 02/12	141.24


HPE Installation Service - Installation / configuration - on-site CODE: UB726E Compare
	HPE Installation Service - Installation / configuration - on-site CODE: UB726E Compare
		Stock	Qty	Est. del.	Price
		ALSFI1	30000	We 20/11	114.42


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Tu 26/11	133.05


QNAP Extended Warranty - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LW-NAS-PEACH-2Y-EI Compare
	QNAP Extended Warranty - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LW-NAS-PEACH-2Y-EI Compare
		Stock	Qty	Est. del.	Price
		ALSFI1	100	We 20/11	136.14


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	140.30


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Tu 26/11	146.94


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 CODE: ARP3-TS-264 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 CODE: ARP3-TS-264 Compare
		Stock	Qty	Est. del.	Price
		ALSFI1	100	We 20/11	148.14

Storage Devices Service Options

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