Marketing description

All Remote MasterMind software licenses include a one-year term of software maintenance and support. The key benefits of this offering are detailed below. Protect your investment in Honeywell Remote MasterMind and ensure your future success by leveraging attractive terms to extend this one-year term to provide multi-year coverage at the time of your license purchase.

Key selling points

• Live remote support
• Comprehensive software maintenance
• Valuable software updates and enhancements
• Future planned enhancements

Product features

• Skin catalog services
  As new devices become available on the market, you can request or access their skins via skin catalog. Available for both old and new devices, the use of skins makes troubleshooting easier, as you can view the key set/configuration that your end user is using.
• Location services
  Locate, track and map your GPS-enabled devices in real-time with Remote MasterMind and Microsoft's Bing Maps. You can enable rules for your devices to ensure that they remain in a certain area or track the progress of where your devices have been and where they are going. This information can also be recorded to ensure that your devices are where they need to be at all times.
• Additional software utilities
  It is provides access to Honeywell's utility catalog which contains over 50 customized utilities that increase the ease of device management. Utilities are built to perform tasks that are not currently present in Remote MasterMind. Once a utility is built and deployed successfully, it will be implemented in a future version of the product.
• Current Hardware
  Remote MasterMind licenses are perpetual and transferable; however, you must keep your Remote MasterMind software up-to-date to receive support for the latest hardware devices and software releases.
• Agent builder service
  Remote MasterMind requires an agent to be installed on a device for it to be managed. The Agent Builder Service will allow administrators to quickly build device agents for their mobile field-force. Remote MasterMind supports virtually all devices from every major manufacturer in existence today. If an agent isn't readily available for a new device, no longer do you have to wait for a new release of Remote MasterMind. Instead, you can request Honeywell to build one for you, and within hours, it can be downloaded from the cloud for use within the application.