Opcije računalnog servisa

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Servis i vrsta podrške

Accidental damage coverage (198) Accidental damage coverage (renewal) (1) Battery replacement (30) Configuration (7) Device As a Service (DaaS) (1) Extended service agreement (15538) Extended service agreement (extension) (6) Extended service agreement (renewal) (179) Extended service agreement (upgrade / renewal) (40) Implementation (5) Installation (94) Installation / configuration (43) Installation / maintenance (4) Remote configuration (1) Remote installation (4) Remote installations / configuration (1) Technical support (93) Technical support (renewal) (2)

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Carry-in (429) Depot (7) On-site (12985) Pick-up and return (376) Shipment (1455)

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1 business day (2) 1 day (4) 1-2 business days (33) 2 business days (176) 2 days (12) 2 hours (1149) 24 hours (6) 3 business days (25) 3 days (3) 3-5 business days (10) 4 hours (3571) 4-7 business days (12) 48 hours (25) 5 business days (78) 6 hours (4) 8 business hours (7) 8 hours (41) Next available agent (32) Next business day (7848) Next business day (for requests before 5:00 p.m.) (11) Next day (94) Same business day (3) Same business day response within 4 hours (1) Same day (32) Second business day (39)

Vrijeme popravka

10 business days (2) 2 business days (16) 24 hours (1123) 3 business days (249) 3 days (2) 3-7 business days (127) 4 hours (21) 5 business days (13) 5 days (8) 6 hours (1808) 7 days (5) 8 hours (48) Next business day (52)

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Lenovo Premier Support Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad L13 Gen 4 21FG; L14 Gen 1 20U1, 20U5; L15 Gen 1 20U3, 20U7 ŠIFRA: 5WS1B38518 Compare
	Lenovo Premier Support Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad L13 Gen 4 21FG; L14 Gen 1 20U1, 20U5; L15 Gen 1 20U3, 20U7 ŠIFRA: 5WS1B38518 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		VALES	10	če 27.2	117,25
		ESPES	100	če 27.2	134,58
		DE168	100	ut 4.3	138,11

		IMES1	1000	če 27.2	163,66

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Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP 470 G10; Elite Mobile Thin Client mt645 G8; Pro x360; ProBook 44X G10, 45X G10, 470 G10 ŠIFRA: UK703E Compare
	Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP 470 G10; Elite Mobile Thin Client mt645 G8; Pro x360; ProBook 44X G10, 45X G10, 470 G10 ŠIFRA: UK703E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMES1	1000	če 27.2	61,95
		ESPES	100	če 27.2	62,18
		VALES	6	če 27.2	71,27

		IKDE	11	ut 4.3	83,15

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Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad C14 Gen 1 Chromebook; L13 Gen 4; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4; X13 Gen 4 ŠIFRA: 5WS1L39505 Compare
	Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad C14 Gen 1 Chromebook; L13 Gen 4; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4; X13 Gen 4 ŠIFRA: 5WS1L39505 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMES1	1000	če 27.2	191,38
		ESPES	100	če 27.2	196,78
		DE168	100	ut 4.3	197,27

		VALES	3	če 27.2	214,00

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Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for K14 Gen 1; ThinkBook 14 G6 ABP; 14s Yoga G2 IAP; 16 G6 ABP; ThinkCentre neo 30a 22 ŠIFRA: 5WS0A23681 Compare
	Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for K14 Gen 1; ThinkBook 14 G6 ABP; 14s Yoga G2 IAP; 16 G6 ABP; ThinkCentre neo 30a 22 ŠIFRA: 5WS0A23681 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMES1	1000	če 27.2	71,73
		ESPES	100	če 27.2	72,38
		DE168	100	ut 4.3	78,97


Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591 ŠIFRA: L5SL5_1OS3PSP Compare
	Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591 ŠIFRA: L5SL5_1OS3PSP Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	166,17


Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 240R G9, 24X G10, 24X G9, 250R G9, 25X G10, 25X G8, 25X G9, 34X G7; Laptop 340S G7 ŠIFRA: U9BA7E Compare
	Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 240R G9, 24X G10, 24X G9, 250R G9, 25X G10, 25X G8, 25X G9, 34X G7; Laptop 340S G7 ŠIFRA: U9BA7E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	40,88
		IMES1	1000	če 27.2	41,10


GarantÃa 3 AÃ±os Premier Support - 5WS0T36152 Lenovo Garantia desde 3 aÃ±os aÃ±os base depot a 3 aÃ±os Premier Support para Thinkpad.Precio PROMO OUTLET valido para unidades en stock Valorista (no valido para stock de otros almacenes). ŠIFRA: 5WS0T36152 Compare
	GarantÃa 3 AÃ±os Premier Support - 5WS0T36152 Lenovo Garantia desde 3 aÃ±os aÃ±os base depot a 3 aÃ±os Premier Support para Thinkpad.Precio PROMO OUTLET valido para unidades en stock Valorista (no valido para stock de otros almacenes). ŠIFRA: 5WS0T36152 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		VALES	8	če 27.2	62,12
		IMES1	1000	če 27.2	152,78
		ESPES	100	če 27.2	154,91

		DE168	100	ut 4.3	157,45

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Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: NBD - for Latitude 3445, 5340 2-in-1, 53XX, 54XX, 55XX ŠIFRA: L5SL5_1OS3PS Compare
	Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: NBD - for Latitude 3445, 5340 2-in-1, 53XX, 54XX, 55XX ŠIFRA: L5SL5_1OS3PS Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	129,77


HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: 755260-AA1, 755261-291, 755261-AA1, 755262-291, 755262-AA1, 755263-291, 755263-AA1 ŠIFRA: H39S3PE Compare
	HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: 755260-AA1, 755261-291, 755261-AA1, 755262-291, 755262-AA1, 755263-291, 755263-AA1 ŠIFRA: H39S3PE Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	978,43
		IMES1	1000	če 27.2	993,58


HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q2R18B, Q2R18BR, Q2R19B, Q2R19BR, Q2R20B, Q2R20BR, Q2R21B, Q2R21BR, Q2R22B, Q2R22BR ŠIFRA: H25U2PE Compare
	HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q2R18B, Q2R18BR, Q2R19B, Q2R19BR, Q2R20B, Q2R20BR, Q2R21B, Q2R21BR, Q2R22B, Q2R22BR ŠIFRA: H25U2PE Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	1.111,60
		IMES1	1000	če 27.2	1.117,31


Lenovo Premier Support Upgrade - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 3 years - on-site - response time: NBD - for ThinkBook 13x ITG; 14p G2 ACH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3; E15 Gen 3 ŠIFRA: 5WS1B38519 Compare
	Lenovo Premier Support Upgrade - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 3 years - on-site - response time: NBD - for ThinkBook 13x ITG; 14p G2 ACH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3; E15 Gen 3 ŠIFRA: 5WS1B38519 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		VALES	22	če 27.2	62,12
		IMES1	1000	če 27.2	126,67
		ESPES	100	če 27.2	129,80

		DE168	100	ut 4.3	133,57

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Lenovo Premier Support - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Gen 4; L13 Yoga Gen 2; L15 Gen 2; T14 Gen 2; T14s Gen 2; X13 Gen 2 ŠIFRA: 5WS1F52303 Compare
	Lenovo Premier Support - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Gen 4; L13 Yoga Gen 2; L15 Gen 2; T14 Gen 2; T14s Gen 2; X13 Gen 2 ŠIFRA: 5WS1F52303 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		VALES	32	če 27.2	174,62
		IMES1	1000	če 27.2	189,06
		ESPES	100	če 27.2	194,39

		DE168	100	ut 4.3	195,00

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Lenovo Premier Support + Keep Your Drive + International Upg - Extended service agreement - 5 years - on-site - response time: NBD - for ThinkCentre M60; M75s Gen 2; M75t Gen 2; ThinkEdge SE30; V35s-07; V50t Gen 2-13 ŠIFRA: 5PS1D67028 Compare
	Lenovo Premier Support + Keep Your Drive + International Upg - Extended service agreement - 5 years - on-site - response time: NBD - for ThinkCentre M60; M75s Gen 2; M75t Gen 2; ThinkEdge SE30; V35s-07; V50t Gen 2-13 ŠIFRA: 5PS1D67028 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	148,93


Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - response time: NBD - for HP t430 v2, tz655; Elite t655, t755; Elite Mobile Thin Client mt645 G7; Pro 290 G9, t550 ŠIFRA: U7929E Compare
	Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - response time: NBD - for HP t430 v2, tz655; Elite t655, t755; Elite Mobile Thin Client mt645 G7; Pro 290 G9, t550 ŠIFRA: U7929E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	50,16
		IMES1	1000	če 27.2	50,20
		DE168	100	ut 4.3	59,45


Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats ŠIFRA: U9DM0E Compare
	Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats ŠIFRA: U9DM0E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	47,22
		IMES1	1000	če 27.2	47,32
		DE168	100	ut 4.3	69,15


Lenovo Sealed Battery - Battery replacement - 3 years - for ThinkPad T440; T440s; T450; T450s; W550s; X240; X240s; X250 ŠIFRA: 5WS0G47094 Compare
	Lenovo Sealed Battery - Battery replacement - 3 years - for ThinkPad T440; T440s; T450; T450s; W550s; X240; X240s; X250 ŠIFRA: 5WS0G47094 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	34,10


Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 1040 G10; EliteBook Folio 1040 G3; EliteBook x360; ZBook 17 G6 ŠIFRA: UB0E0E Compare
	Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 1040 G10; EliteBook Folio 1040 G3; EliteBook x360; ZBook 17 G6 ŠIFRA: UB0E0E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMES1	1000	če 27.2	108,91
		ESPES	100	če 27.2	110,09


EPAC WARRANTY 3Y PR SUPP NBD SVCS F / THINKPLUS+PREMIER THREE YE ŠIFRA: 5WS0U26638 Compare
	EPAC WARRANTY 3Y PR SUPP NBD SVCS F / THINKPLUS+PREMIER THREE YE ŠIFRA: 5WS0U26638 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMES1	1000	če 27.2	83,66
		ESPES	100	če 27.2	84,34
		DE168	100	ut 4.3	90,35


3Y PREMIER SUPPORT WITH ONSITE SVCS NBD UPGRADE FROM 1Y DEP ŠIFRA: 5WS0T36151 Compare
	3Y PREMIER SUPPORT WITH ONSITE SVCS NBD UPGRADE FROM 1Y DEP ŠIFRA: 5WS0T36151 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		IMES1	1000	če 27.2	160,88
		VALES	7	če 27.2	163,38
		ESPES	100	če 27.2	164,49

		DE168	100	ut 4.3	166,56

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3Y PREMIER SUPPORT UPG. 3Y ONSITE ŠIFRA: 5WS0U26646 Compare
	3Y PREMIER SUPPORT UPG. 3Y ONSITE ŠIFRA: 5WS0U26646 Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	72,38
		DE168	100	ut 4.3	78,97


Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T125 ŠIFRA: UC2D7E Compare
	Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T125 ŠIFRA: UC2D7E Compare
		Zaliha	Količina	Dostava predviđena	Cijena
		ESPES	100	če 27.2	250,59
		IMES1	1000	če 27.2	250,78

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