Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Advanced for Windows Server - Co-termination - 1 machine - volume - 1-4 licences - ESD - emergency phone consulting - 24x7 - response time: 1 h

类别: 软件技术支持
代码: A1WXCPZZS31
品牌: Acronis Software
保修: 未知
仅供说明用途
库存 数量 预计配送 价格
增值税
ESPES 100 2024/12/31 ~ 4周 3.24

营销描述

An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.

Product Description
Acronis Advantage Premier - technical support (renewal) - for Acronis Backup Advanced for Windows Server
Service & Support
Technical support (renewal)
Service Included
Emergency phone consulting
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Acronis Backup Advanced for Windows Server
Licence Type
Co-termination
Licence Qty
1 machine
Licence Pricing
Volume / 1-4 licences
Licensing Details
ESD
Type
Technical support (renewal)
Service Included
Emergency phone consulting
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Acronis Backup Advanced for Windows Server
Licence Type
Co-termination
Licence Qty
1 machine
Licence Pricing
Volume / 1-4 licences
Licensing Details
ESD
Service & Support
Emergency phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Emergency e-mail consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Web support - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Web-based training