MARKIT – veeam 24/7 uplift - technical support

Category: Software Technical Support

Code: V-ONE000-VS-P024M-00

Brand: Veeam Software

Warranty: Unknown

For illustrative purpose only

Stock	Qty	Est. Delivery	Price
TDFI1	1	10/4/2024 unknown	7.02
DE168	0	unknown	23.44

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Marketing description

Veeam`s Premium Support program provides 24/7 software support services and fastest response times for critical issues.

Product Description: Veeam 24/7 Uplift - technical support - for Veeam ONE for VMware - 1 month
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam ONE for VMware
Licence Qty: 1 socket

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam ONE for VMware
Licence Qty: 1 socket
Service & Support: Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month