Micro Focus Business Support - Technical support (initial) - for Access Manager Add-on - 1 managed identity - MLA, VLA - ESD - phone consulting - 1 year - 24x7 - response time: 1 h

Preces kods 877-008293-I
Ražotājs Novell
Garantija Nav zināms
Attēls ir domāts tikai ilustratīviem nolūkiem.
Noliktava Skaits Piegāde Cena
PVN
TDFI1 1 09.10.2024 Nezināms 6,58
Product Description
Micro Focus Business Support - technical support (initial) - for Access Manager Add-on - 1 year
Service & Support
Technical support (initial)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Access Manager Add-on
Licence Qty
1 managed identity
Licence Pricing
Volume
Licensing Program
Novell Master Licence Agreement, Novell Volume Licence Agreement
Licensing Details
ESD
Type
Technical support (initial)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Access Manager Add-on
Installation Type
Locally installed
Licence Qty
1 managed identity
Licence Pricing
Volume
Licensing Program
Novell Master Licence Agreement, Novell Volume Licence Agreement
Licensing Details
ESD
Service & Support
Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: business hours - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: business hours - severity level 3 ¦ Phone consulting - response time: next business day - availability: business hours - severity level 4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year