MARKIT – micro focus business support - technical support (initial)

Код товара: 877-008360-I

Производитель: Novell

Гарантия: Unknown

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Склад	Кол-во	Доставка	Цена	EUR EUR (Default) EUR USD НДС
TDFI1	1	16.07.2024 неизвестна	25,37

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Product Description: Micro Focus Business Support - technical support (initial) - for Micro Focus Storage Manager - 1 year
Service & Support: Technical support (initial)
Service Included: Phone consulting
Full Contract Period: 1 year
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Software Title: Micro Focus Storage Manager
Licence Qty: 1 full time equivalent
Licence Pricing: Academic, volume
Licensing Program: Novell Master Licence Agreement, Novell Volume Licence Agreement
Licensing Details: ESD

Type: Technical support (initial)
Service Included: Phone consulting
Full Contract Period: 1 year
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Software Title: Micro Focus Storage Manager
Installation Type: Locally installed
Licence Qty: 1 full time equivalent
Licence Pricing: Academic, volume
Licensing Program: Novell Master Licence Agreement, Novell Volume Licence Agreement
Licensing Details: ESD
Service & Support: Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: business hours - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: business hours - severity level 3 ¦ Phone consulting - response time: next business day - availability: business hours - severity level 4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

Special conditions apply