Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (7) Arcserve Platinum Maintenance (5) Ava (4) CTERA (1) Dell (1) Dell EMC ProDeploy (1) Dell EMC ProDeploy Plus (1) Epson CoverPlus (2) Fujitsu Support Pack (107) Fujitsu Support Pack (178) Fujitsu Support Pack (4) Fujitsu TopUp-Service (1) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (133) HPE (37) HPE Complete Storage Assistance Service (1) HPE Complete Storage Integration Service (1) HPE Data Sanitization Service (3) HPE Enclosure (1) HPE Foundation Care (1125) HPE Foundation Care (89) HPE Nimble Storage Foundation Care (18) HPE PAR StoreServ Online Import Quick Start Service (1) HPE Pointnext Tech Care (436) HPE Proactive Care (2375) HPE Proactive Care (927) HPE Proactive Care Advanced (608) HPE Proactive Care Advanced (333) HPE Professional Services (14) HPE Professional Services (2) HPE SAN Implementation Service (1) HPE SAN Solution Service (1) HPE Storage Performance Analysis (4) HPE Synergy (2) IBM Committed Service ServicePac (1) IBM ServicePac (1) Lenovo (31) Lenovo (195) Committed Service (121) Committed Service (3) Committed Service Post Warranty (120) Committed Service Post Warranty (2) e-ServicePac (1) Hardware Installation Services (1) Post Warranty (18) Post Warranty (146) Post Warranty ServicePac (1) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (50) OT-Care (50) Overland Tandberg Professional Services (1) Overland-Tandberg Data SecureService (1) Promise (2) QNAP (18) QNAP (277) QNAP Extended Warranty (13) Quantum (1) Quantum Non-Returnable Tape Drive Charge (1) Quantum StorageCare (37) Quantum StorageCare (1) StorageCraft (3) Technogroup (2) Veritas (86) Veritas (36) WD Advanced Replacement (1) WD Hardware Support (7) WD StorChoice (2)

Service & support type

Extended service agreement (7214) Extended service agreement (extension) (10) Extended service agreement (renewal) (210) Extended service agreement (uplift) (70) Installation (46) Installation / configuration (76) New releases update (1) Shipping fee (1) Technical support (30) Technical support (uplift) (2) Technical support (uplift/renewal) (2)

Location

Carry-in (15) On-site (7103) Shipment (344)

Response time

2 business days (11) 2 hours (168) 3 business days (2) 4 business hours (56) 4 hours (2557) 48 hours (276) 6 hours (42) Next business day (2363) Next business day ( for requests before 3:00 p.m.) (2) Next business day (for requests before 2:00 p.m.) (17) Same business day (29) Second business day (6)

Repair time

10 business days (14) 14 days (1) 24 hours (124) 4 hours (51) 5 business days (1) 6 hours (1884) 7 business days (1) 8 hours (35) Next business day (38)

Full contract period

Price

EUR

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HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		FR279	9999	Th 5/09	37.26
		DE712	40	Mo 23/09	43.97
		DE168	100	Tu 10/09	44.60

		DK231	500	Th 12/09	74.07

		FR280	0	Unknown	33.25

		FR281	0	Unknown	38.04

DK773	778	Th 26/09	55.20

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HPE Installation Service - Installation - 1 incident CODE: UD056E Compare
	HPE Installation Service - Installation - 1 incident CODE: UD056E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	960.74
		DE168	0	Unknown	864.27
		FR280	0	Unknown	866.15

		DK773	178	Th 26/09	995.45

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HPE Installation Service - Installation - 1 incident - for StorageWorks Edge switch 2 / 16, Edge switch 2 / 24, Edge switch 2 / 32 CODE: U5988E Compare
	HPE Installation Service - Installation - 1 incident - for StorageWorks Edge switch 2 / 16, Edge switch 2 / 24, Edge switch 2 / 32 CODE: U5988E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	522.05
		FR280	0	Unknown	388.72
		FR281	0	Unknown	392.62

		FR281	0	Unknown	392.62

		DE168	0	Unknown	392.68

DK773	178	Th 26/09	445.45

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HPE Installation & Startup Service - Installation / configuration CODE: UU089E Compare
	HPE Installation & Startup Service - Installation / configuration CODE: UU089E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	2,387.22
		DE168	0	Unknown	2,126.77
		DK773	178	Th 26/09	2,460.80


Lenovo Committed Service On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours - for P / N: 6160H7S, 6160S7E CODE: 01EG648 Compare
	Lenovo Committed Service On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours - for P / N: 6160H7S, 6160S7E CODE: 01EG648 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	1,489.33


HPE Installation Service - Installation / configuration CODE: UF213E Compare
	HPE Installation Service - Installation / configuration CODE: UF213E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	272.34
		DE168	0	Unknown	241.55


HPE Installation & Startup Service - Installation / configuration - on-site - for P / N: BB954A CODE: H7RC7E Compare
	HPE Installation & Startup Service - Installation / configuration - on-site - for P / N: BB954A CODE: H7RC7E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	3,829.74
		DE168	0	Unknown	2,876.77


HPE Installation & Startup Service - Installation / configuration - on-site - for P / N: BB964A CODE: H7RD0E Compare
	HPE Installation & Startup Service - Installation / configuration - on-site - for P / N: BB964A CODE: H7RD0E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	971.33
		DE168	0	Unknown	731.32


HPE Installation & Startup Service - Installation / configuration - on-site - for P / N: BB956A, BB956AR CODE: H7RC9E Compare
	HPE Installation & Startup Service - Installation / configuration - on-site - for P / N: BB956A, BB956AR CODE: H7RC9E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	3,765.23
		DE168	0	Unknown	2,827.91


HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for Performance File Controller) - 2 years - on-site - 24x7 - response time: 4 h - for P / N: Q9D44A, Q9D44AR CODE: HY4H3PE Compare
	HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for Performance File Controller) - 2 years - on-site - 24x7 - response time: 4 h - for P / N: Q9D44A, Q9D44AR CODE: HY4H3PE Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	5,526.00
		DE168	0	Unknown	4,958.59


HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour (for Performance File Controller) - 3 years - on-site - 24x7 - repair time: 6 hours - for P / N: Q9D44A, Q9D44AR CODE: HV5H2E Compare
	HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour (for Performance File Controller) - 3 years - on-site - 24x7 - repair time: 6 hours - for P / N: Q9D44A, Q9D44AR CODE: HV5H2E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	6,078.34
		FR280	0	Unknown	5,203.89
		DE168	0	Unknown	5,298.36


HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended service agreement - parts and labour (for Performance File Controller) - 4 years - on-site - 24x7 - response time: 4 h - for P / N: Q9D44A, Q9D44AR CODE: HY3P0E Compare
	HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended service agreement - parts and labour (for Performance File Controller) - 4 years - on-site - 24x7 - response time: 4 h - for P / N: Q9D44A, Q9D44AR CODE: HY3P0E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	5,729.06
		FR280	0	Unknown	4,905.37
		DE168	0	Unknown	4,994.95


HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: BB887A, BB887AAE CODE: HX6A4E Compare
	HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: BB887A, BB887AAE CODE: HX6A4E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	497.34
		FR280	0	Unknown	355.73
		DE168	0	Unknown	372.23


HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P / N: BB885A, BB885AAE CODE: HX6F9E Compare
	HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P / N: BB885A, BB885AAE CODE: HX6F9E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	5,373.91
		FR280	0	Unknown	3,936.91
		DE168	0	Unknown	4,010.86


HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: BB884A, BB884AAE CODE: HX6J2E Compare
	HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: BB884A, BB884AAE CODE: HX6J2E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	1,438.21
		FR280	0	Unknown	1,048.05
		DE168	0	Unknown	1,075.64


HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P / N: E7W03AR, E7W04AR, K2Q89A, K2Q89AR, K2Q90A, K2Q90AR, M0T22A, M0T23A, M0T24A, P8Y79A CODE: H31CYPE Compare
	HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P / N: E7W03AR, E7W04AR, K2Q89A, K2Q89AR, K2Q90A, K2Q90AR, M0T22A, M0T23A, M0T24A, P8Y79A CODE: H31CYPE Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	1,378.18
		FR280	0	Unknown	1,207.52
		DE168	0	Unknown	1,238.14


HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: AJ070A, M0S80AR, M0S82AR, M0S87AR, P9G80A, P9G81A, P9G82A, P9H88A, P9H88B, Q1H89A CODE: H30XLPE Compare
	HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: AJ070A, M0S80AR, M0S82AR, M0S87AR, P9G80A, P9G81A, P9G82A, P9H88A, P9H88B, Q1H89A CODE: H30XLPE Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	1,422.32
		DE168	0	Unknown	1,063.14


HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: BL533AR, BL533B, BL533BR, BL534AR, BL534B, BL534BR, BL539A, BL539AR, BL539B, BL539BR CODE: H10U9PE Compare
	HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: BL533AR, BL533B, BL533BR, BL534AR, BL534B, BL534BR, BL539A, BL539AR, BL539B, BL539BR CODE: H10U9PE Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	5,168.58
		DE168	0	Unknown	3,857.45


HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - Serviceerweiterung - Arbeitszeit und Ersatzteile (f³r Laufwerkgehõuse) - 2 Jahre - Vor-Ort - 9x5 - Reaktionszeit: am nõchsten Arbeitstag - f³r P / N: AJ070A, M0S80AR, CODE: H30XMPE Compare
	HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - Serviceerweiterung - Arbeitszeit und Ersatzteile (f³r Laufwerkgehõuse) - 2 Jahre - Vor-Ort - 9x5 - Reaktionszeit: am nõchsten Arbeitstag - f³r P / N: AJ070A, M0S80AR, CODE: H30XMPE Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	2,370.12


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-H1887XU-RP CODE: ARP5-TS-H1887XU-RP Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-H1887XU-RP CODE: ARP5-TS-H1887XU-RP Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 23/09	2,971.18
		FR280	0	Unknown	2,113.31
		MCAFR	0	Unknown	2,461.72

Storage Devices Service Options

Product parameters

Special conditions apply

Restricted product