Storage Devices Service Options

Product parameters

Brand

Hewlett Packard Enterprise (127)HP Inc. (5)Synology (1)QNAP Systems (69)Lenovo (734)Technogroup (2)Fujitsu (283)NETGEAR (6)Overland Storage (23)Quantum (1)VERITAS Software (3)

Product line

Fujitsu Support Pack (107) Fujitsu Support Pack (169) Fujitsu Support Pack (6) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (27) HPE (3) HPE Data Sanitization Service (1) HPE Foundation Care (7) HPE Pointnext Tech Care (83) HPE Proactive Care (1) HPE Professional Services (1) HPE SAN Solution Service (1) HPE Storage Performance Analysis (1) Lenovo (184) Lenovo (10) Committed Service (121) Committed Service (3) Committed Service Post Warranty (119) Committed Service Post Warranty (1) Post Warranty (142) Post Warranty (7) Post Warranty ServicePac (1) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (18) OT-Care (5) QNAP (22) QNAP Extended Warranty (9) Quantum StorageCare (1) Technogroup (2) Veritas (2) Veritas (1) WD StorChoice (2)

Service & support type

Configuration (1) Extended service agreement (885) Extended service agreement (extension) (9) Extended service agreement (renewal) (93) Extended service agreement (uplift) (22) Installation (24) Installation / configuration (22) Technical support (9)

Location

Carry-in (10) On-site (993) Shipment (28)

Response time

2 business days (3) 2 hours (121) 4 hours (405) 48 hours (21) 6 hours (2) Next business day (295) Next business day ( for requests before 3:00 p.m.) (2) Same business day (2) Second business day (7)

Repair time

10 business days (10) 24 hours (122) 4 hours (52) 6 hours (135) 8 hours (34) Next business day (36)

Full contract period

Price

EUR

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QNAP Extended Warranty Grey Label - Extended service agreement - parts and labour - 2 years (4th / 5th year) - carry-in - repair time: 10 business days - must be activated within 9 months of the product purchase - for P / N: TS-653D-4G, TS-653D-8G CODE: LW-NAS-GREY-2Y-EI Compare
	QNAP Extended Warranty Grey Label - Extended service agreement - parts and labour - 2 years (4th / 5th year) - carry-in - repair time: 10 business days - must be activated within 9 months of the product purchase - for P / N: TS-653D-4G, TS-653D-8G CODE: LW-NAS-GREY-2Y-EI Compare
		Stock	Qty	Est. del.	Price
		ESPPT	100	Tu 15/10	190.52
		DE168	100	Tu 15/10	217.53
		DE712	100	Mo 21/10	293.77


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316 CODE: PDR0152-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316 CODE: PDR0152-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	203.12


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS60Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS60Z00DESV5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	207.31
		DE712	100	Mo 21/10	279.84


Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GSXA00Z00DESV2 Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GSXA00Z00DESV2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	218.90
		DE712	20	Mo 21/10	242.96


HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CODE: U2090E Compare
	HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CODE: U2090E Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Mo 21/10	222.40
		IMES1	1000	Mo 14/10	223.19


Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour - 1 year - on-site - 9x5 - response time: NBD CODE: SV-ER-N11 Compare
	Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour - 1 year - on-site - 9x5 - response time: NBD CODE: SV-ER-N11 Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Mo 21/10	227.07


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 24x7 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS63Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 24x7 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS63Z00DESV5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	236.48


NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X CODE: PDR0133-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X CODE: PDR0133-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	240.77
		DE712	100	Mo 21/10	268.54


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-431XeU CODE: ARP5-TS-431XEU-IB Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-431XeU CODE: ARP5-TS-431XEU-IB Compare
		Stock	Qty	Est. del.	Price
		ESPPT	100	Tu 15/10	243.97


ARP5 NBD PARA TS-664-8G CODE: ARP5-TS-664-IB Compare
	ARP5 NBD PARA TS-664-8G CODE: ARP5-TS-664-IB Compare
		Stock	Qty	Est. del.	Price
		ESPPT	100	Tu 15/10	245.32


Fujitsu TopUp-Service On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased simultaneously with the product - for Celsius J550, J580, M7010, M770, R970, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GP5S60Z00DEDT5 Compare
	Fujitsu TopUp-Service On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased simultaneously with the product - for Celsius J550, J580, M7010, M770, R970, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GP5S60Z00DEDT5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	252.41


Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06454 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06454 Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Mo 21/10	262.10


HPE Installation Service - Installation / configuration CODE: UF213E Compare
	HPE Installation Service - Installation / configuration CODE: UF213E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 21/10	274.34


HPE Installation Service - Installation CODE: HX383E Compare
	HPE Installation Service - Installation CODE: HX383E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	277.77


HPE Installation Service - Installation / configuration - on-site CODE: UC717E Compare
	HPE Installation Service - Installation / configuration - on-site CODE: UC717E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	280.05


Fujitsu Support Pack HDD Retention - Extended service agreement - for ETERNUS CS 200 S2 CODE: FSP:GSXA00Z00DES2A Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for ETERNUS CS 200 S2 CODE: FSP:GSXA00Z00DES2A Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	281.16


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-473A CODE: ARP5-TS-473A-IB Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-473A CODE: ARP5-TS-473A-IB Compare
		Stock	Qty	Est. del.	Price
		ESPPT	100	Tu 15/10	281.28


HPE Installation Service - Installation / configuration - on-site - for P / N: Q6Q62AR CODE: U4823E Compare
	HPE Installation Service - Installation / configuration - on-site - for P / N: Q6Q62AR CODE: U4823E Compare
		Stock	Qty	Est. del.	Price
		IMES1	1000	Mo 14/10	281.34


HPE Installation Service - Installation - 1 incident - on-site - for StorageWorks Modular Smart Array P2000 G3 CODE: U8132E Compare
	HPE Installation Service - Installation - 1 incident - on-site - for StorageWorks Modular Smart Array P2000 G3 CODE: U8132E Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Mo 21/10	302.96
		IMES1	1000	Mo 14/10	306.61


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: second business day - for P / N: S26361-K1527-V314, S26361-K1527-V326, S26361-K1527-V327, S26361-K1533-V300 CODE: FSP:GBTS10Z00DESV3 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: second business day - for P / N: S26361-K1527-V314, S26361-K1527-V326, S26361-K1527-V327, S26361-K1533-V300 CODE: FSP:GBTS10Z00DESV3 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 15/10	306.19
		DE712	100	Mo 21/10	350.40

Storage Devices Service Options

Product parameters

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