MARKIT – hpe pointnext tech care essential service

Kategooria: Salvestusseadmete teenused

Tootekood: H41VME

Tootja: Hewlett Packard Enterprise

Garantii: -1 - 36 kuud

Tootepildid on illustratiivsed

Ladu	Kogus	Eeldatav tarne	Hind
CZ017	0	Teadmata	1 466,37
CZ016	0	Teadmata	1 467,16
ELKRO	0	Teadmata	1 474,25

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Product Description: HPE Pointnext Tech Care Essential Service - extended service agreement - 5 years - on-site
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A

Service Included: Parts and labour
Location: On-site
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support: Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years
Designed For: P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A

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