HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A

代码: H41VME
保修: -1 - 36 月
制造商(由CNet)
 
未知
CZ017
 
36 月
CZ016
 
-1 月
ELKRO
 
未知
仅供说明用途
库存 数量 预计配送 价格
增值税
CZ017 0 ~ 4周 1,466.37
CZ016 0 ~ 4周 1,467.16
ELKRO 0 ~ 4周 1,474.25
Product Description
HPE Pointnext Tech Care Essential Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years
Designed For
P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A