Software Technical Support

Product parameters

Service included

Assistance (2) Consulting (11) E-mail consulting (3) Emergency phone consulting (14) Health check (1) Knowledge transfer session (1) Maintenance (5) Phone consulting (2715) Web support (11)

Service & support type

Configuration (2) Installation (1) Installation / configuration (4) New releases update (3) New releases update (renewal) (2) Planning (1) Product info support (6) Product info support (renewal) (16) Remote consulting (1) Remote implementation / configuration (6) Remote installations / configuration (3) Technical support (1661) Technical support (additional) (6) Technical support (extension) (210) Technical support (reactivation) (5) Technical support (renewal) (866) Training (1)

Full contract period

Price

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Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 36 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW1LB63PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 36 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW1LB63PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,339.74


Fujitsu Support Pack - Technical support (extension) - for ETERNUS CS200c Scale Advanced Software - 36 TB capacity - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTLB63PRE0S Compare
	Fujitsu Support Pack - Technical support (extension) - for ETERNUS CS200c Scale Advanced Software - 36 TB capacity - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTLB63PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,339.74


Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Optimization Option / Full Advanced Copy Manager (v. 16) - for ETERNUS DX600 S3, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTF763PRE0B Compare
	Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Optimization Option / Full Advanced Copy Manager (v. 16) - for ETERNUS DX600 S3, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTF763PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,366.77


Fujitsu Support Pack - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 virtual machines - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW5U460PRV0Y Compare
	Fujitsu Support Pack - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 virtual machines - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW5U460PRV0Y Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,367.45


Fujitsu Support Pack - Technical support - for VMware vCloud Suite Enterprise - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW5CE63PRV0G Compare
	Fujitsu Support Pack - Technical support - for VMware vCloud Suite Enterprise - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW5CE63PRV0G Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,372.92


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - Expansion License - 2 additional controller modules - >8 controller modules - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5MA60PRE0B Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - Expansion License - 2 additional controller modules - >8 controller modules - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5MA60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,380.94
		DE712	100	We 04/12	15,169.58


Vertiv Factory Startup - Remote implementation / configuration - for Vertiv Environet Alert - licence - 200 devices CODE: ENVA-STUP-200 Compare
	Vertiv Factory Startup - Remote implementation / configuration - for Vertiv Environet Alert - licence - 200 devices CODE: ENVA-STUP-200 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	We 04/12	13,471.21


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - Tier 3 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5HI60PRE0B Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - Tier 3 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5HI60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,546.09
		DE712	100	We 04/12	15,356.79


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Foundation Software - 18 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3G060PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Foundation Software - 18 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3G060PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,581.57
		DE712	100	We 04/12	18,520.81


Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Storage Cruiser / Full AdvancedCopy Manager (v. 16) - for ETERNUS DX8x00 S3, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTO363PRE0B Compare
	Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Storage Cruiser / Full AdvancedCopy Manager (v. 16) - for ETERNUS DX8x00 S3, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTO363PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,615.74


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Basic (v. 16) - Tier 4 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5HR60PRE0B Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Basic (v. 16) - Tier 4 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5HR60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,650.95
		DE712	100	We 04/12	15,475.66


APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Expert - 500 nodes - phone consulting - 3 years - 24x7 CODE: WDCE3YR500N-DIGI Compare
	APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Expert - 500 nodes - phone consulting - 3 years - 24x7 CODE: WDCE3YR500N-DIGI Compare
		Stock	Qty	Est. del.	Price
		DE712	100	We 04/12	13,656.46


Fujitsu Support Pack - Technical support - for Brocade Network Advisor SAN Management - upgrade licence - must be purchased within 90 days of the product purchase - upgrade from Brocade Network Advisor SAN Professional Plus / Enterprise - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3B263PRE0F Compare
	Fujitsu Support Pack - Technical support - for Brocade Network Advisor SAN Management - upgrade licence - must be purchased within 90 days of the product purchase - upgrade from Brocade Network Advisor SAN Professional Plus / Enterprise - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3B263PRE0F Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,686.81


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Security Event Manager SEM500 and Workstation SWE4000 - up to 500 server nodes, up to 4000 workstation nodes - Legacy - phone consulting - 1 year - 24x7 CODE: 8240182 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Security Event Manager SEM500 and Workstation SWE4000 - up to 500 server nodes, up to 4000 workstation nodes - Legacy - phone consulting - 1 year - 24x7 CODE: 8240182 Compare
		Stock	Qty	Est. del.	Price
		PRDEE	100+	Tu 19/11	13,697.18


Fujitsu Support Pack - Technical support - for FICON CUP - 1 switch - must be purchased within 90 days of the product purchase, valid in selected countries, for Brocade DCX 8510-8 - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3BU60PRE0D Compare
	Fujitsu Support Pack - Technical support - for FICON CUP - 1 switch - must be purchased within 90 days of the product purchase, valid in selected countries, for Brocade DCX 8510-8 - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3BU60PRE0D Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,722.02


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - upgrade licence - Tier 3 - must be purchased within 90 days of the product purchase, valid in selected countries - upgrade from Fujitsu ETERNUS SF Storage Cruiser Basic - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW5EM63PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - upgrade licence - Tier 3 - must be purchased within 90 days of the product purchase, valid in selected countries - upgrade from Fujitsu ETERNUS SF Storage Cruiser Basic - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW5EM63PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,747.86


HPE Pointnext Tech Care Essential Service - Technical support - for Cisco MDS 9200 Enterprise - phone consulting - 5 years - 24x7 - response time: 15 min CODE: HY3F2E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for Cisco MDS 9200 Enterprise - phone consulting - 5 years - 24x7 - response time: 15 min CODE: HY3F2E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,822.23
		DE712	100	We 04/12	17,881.69


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Advanced Software - 6 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW5D663PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Advanced Software - 6 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW5D663PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,905.86


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 16 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3KO60PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 16 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3KO60PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,919.76


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 48 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW1OV60PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Scale Advanced Software - 48 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW1OV60PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 22/11	13,919.76
		DE712	100	We 04/12	17,933.93

Software Technical Support

Product parameters

Special conditions apply

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