Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (82) Arcserve Platinum Maintenance (84) Arcserve Platinum Plus Maintenance (36) Ava (4) Data Recovery Service (1) Epson CoverPlus (3) Fujitsu Support Pack (112) Fujitsu Support Pack (174) Fujitsu Support Pack (6) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (115) HPE (35) HPE 3PAR Performance and Capacity Trending Service (2) HPE Backup & Recovery Modernization Service (1) HPE Customer Support Technical Assistance Day Service (1) HPE Data Migration Service (1) HPE Data Sanitization Service (8) HPE Enterprise Virtual Array (1) HPE Factory Express (2) HPE Factory Express (1) HPE Foundation Care (100) HPE Foundation Care (33) HPE ISS Relocation Unit of Service (1) HPE Nimble Storage Foundation Care (27) HPE PAR StoreServ Online Import Quick Start Service (1) HPE Pointnext Tech Care (320) HPE Primera (1) HPE Proactive Care (241) HPE Proactive Care (58) HPE Proactive Care Advanced (96) HPE Professional Services (2) HPE Professional Services (14) HPE SAN Implementation Service (1) HPE SAN Solution Service (1) HPE Storage Consulting (1) HPE Storage Performance Analysis (4) HPE Storage Transformation Experience Workshop (1) Lenovo (31) Lenovo (2056) Committed Service (257) Committed Service (4) Committed Service Post Warranty (241) Committed Service Post Warranty (1) Hardware Installation Services (3) Post Warranty (238) Post Warranty (22) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (39) OT-Care (45) Overland Tandberg Advanced Replacement Service Program (1) QNAP (121) QNAP Extended Warranty (18) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (1) Quantum Installation Services (5) Quantum Non-Returnable Tape Drive Charge (1) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum StorageCare (27) ScaleCare (2) Scality RING (1) Scality RING (1) StorageCraft (11) Technogroup (124) Technogroup (16) Veritas (2) Veritas (1) WD Hardware Support (5) WD StorChoice (2)

Service & support type

Configuration (4) Consulting (1) Deinstallation / cancellation (2) Deinstallation / installation (1) Extended service agreement (4385) Extended service agreement (extension) (11) Extended service agreement (renewal) (195) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (53) Factory integration (1) Installation (63) Installation / configuration (64) New releases update (2) Remote installation (2) Technical support (66) Technical support (uplift) (2) Technical support (uplift/renewal) (2)

Location

Carry-in (21) On-site (4480) Shipment (215)

Response time

2 business days (10) 2 hours (227) 3 business days (2) 4 business hours (5) 4 hours (2021) 48 hours (80) 6 hours (2) 7 business days (1) Next business day (1725) Next business day ( for requests before 3:00 p.m.) (99) Next business day (for requests before 2:00 p.m.) (32) Same business day (33) Second business day (7)

Repair time

10 business days (19) 24 hours (254) 4 hours (52) 5 business days (1) 6 hours (500) 7 business days (2) 8 hours (34) Next business day (36)

Full contract period

Price

EUR

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HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
	HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Th 17/10	20.91


HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
	HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Fr 18/10	27.88


DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
	DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
		Stock	Qty	Est. del.	Price
		DK773	2	Fr 18/10	28.48
		DK773	2	We 30/10	28.48


HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H27A Compare
	HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H27A Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	35.91


HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H28A Compare
	HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H28A Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	35.91


HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G11A Compare
	HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G11A Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	35.91


HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G12A Compare
	HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G12A Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	35.91


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 17/10	39.91


HPE Pointnext Tech Care Basic Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A2PE Compare
	HPE Pointnext Tech Care Basic Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A2PE Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	40.07
		CZ016	0	Unknown	104.91


HPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A3PE Compare
	HPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A3PE Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	44.08
		CZ016	0	Unknown	108.80


Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
	Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DK773	5	Fr 18/10	44.39


HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 17/10	44.60
		DE712	15	We 30/10	45.97
		ALSDE-2	100	Th 17/10	50.95

		APIDE	20	Fr 18/10	54.84

		DK231	500	Th 17/10	86.94

		DK773	798	Th 07/11	51.20

CZ017	0	Unknown	66.41

CZ016	0	Unknown	131.36

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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 17/10	45.40
		DE712	100	We 30/10	58.18


HPE Pointnext Tech Care Basic Exchange Service Post Warranty - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A4PE Compare
	HPE Pointnext Tech Care Basic Exchange Service Post Warranty - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A4PE Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	46.14
		CZ016	0	Unknown	110.76


HPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 2 years - shipment - 24x7 - response time: 4 h - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A5PE Compare
	HPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 2 years - shipment - 24x7 - response time: 4 h - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A5PE Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	53.17
		CZ016	0	Unknown	117.56


HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H11Z8E Compare
	HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H11Z8E Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	55.22
		CZ016	0	Unknown	119.51


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 17/10	55.32
		DE712	100	We 30/10	76.32


HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H11Z7E Compare
	HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H11Z7E Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	60.24
		CZ016	0	Unknown	124.41


HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H12A0E Compare
	HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H12A0E Compare
		Stock	Qty	Est. del.	Price
		CZ017	0	Unknown	60.24
		CZ016	0	Unknown	124.41


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 17/10	62.56
		DE712	100	We 30/10	84.80

Storage Devices Service Options

Product parameters

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