HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD

Imágenes sólo con fines ilustrativos
Stock Cant. Entrega est. Precio
SYNCA 9999 11/11/2024 ~ 4 semanas 28,28

Descripción de marketing

HPE Foundation Care ofrece soporte para hardware y software, lo que permite una resolución de problemas más rápida en productos HPE y de otras marcas. Los niveles de servicio estándares se han simplificado, lo que facilita determinar el nivel adecuado de cobertura según sus requisitos de acuerdos de nivel de servicio y presupuestarios.

Puntos de venta clave

  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services

Product Description
HPE Foundation Care Next Business Day Exchange Service Post Warranty - extended service agreement (renewal) - 1 year - shipment
Type
Extended service agreement (renewal)
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year