HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A

Kategori: Pilihan Perkhidmatan Peranti Storan
Kod: H41VME
Jenama: Hewlett Packard Enterprise
Waranti: -1 - 36 Bulan
Pengilang (oleh CNet)
 
Tidak diketahui
CZ016
 
-1 Bulan
CZ017
 
36 Bulan
Untuk tujuan ilustrasi sahaja
Stok Kuantiti Anggaran Penghantaran Harga
VAT
CZ016 0 tidak diketahui 1,445.80
CZ017 0 tidak diketahui 1,467.24
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Product Description
HPE Pointnext Tech Care Essential Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years
Designed For
P/N: S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A
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