Software Technical Support

Product parameters

Service included

Assistance (2) Consulting (18) E-mail consulting (3) Emergency phone consulting (16) Health check (1) Knowledge transfer session (1) Maintenance (5) Parts and labour (1) Phone consulting (3356) Training (1) Web support (11)

Service & support type

Configuration (2) Installation (2) Installation / configuration (6) Installation / training (1) New releases update (51) New releases update (renewal) (2) Planning (1) Product info support (6) Product info support (renewal) (16) Remote consulting (1) Remote installation (1) Remote installations / configuration (3) Technical support (2306) Technical support (additional) (20) Technical support (extension) (212) Technical support (reactivation) (5) Technical support (renewal) (861) Technical support (uplift) (4) Training (2)

Full contract period

Price

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Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 10 devices - ESD - phone consulting - 3 years - 9x5 CODE: UA0H1E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 10 devices - ESD - phone consulting - 3 years - 9x5 CODE: UA0H1E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	271.28
		DK231	100	Fr 15/11	371.28


Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 100-499 licences - ESD - phone consulting - 3 years - 9x5 CODE: UA0E5E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 100-499 licences - ESD - phone consulting - 3 years - 9x5 CODE: UA0E5E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	328.94
		DK231	100	Fr 15/11	348.92


Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 500-999 licences - ESD - phone consulting - 3 years - 9x5 CODE: UA0E8E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 500-999 licences - ESD - phone consulting - 3 years - 9x5 CODE: UA0E8E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	253.15
		DK231	100	Fr 15/11	320.92


Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - phone consulting - 5 years - 9x5 CODE: UA0H5E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - phone consulting - 5 years - 9x5 CODE: UA0H5E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	1,810.82


Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 10 devices - ESD - phone consulting - 5 years - 9x5 CODE: UA0H2E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 10 devices - ESD - phone consulting - 5 years - 9x5 CODE: UA0H2E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	439.41


Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - failover - ESD - phone consulting - 3 years - 9x5 CODE: UA0M0E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - failover - ESD - phone consulting - 3 years - 9x5 CODE: UA0M0E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	2,353.06


Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - volume - 1-499 licences - ESD - phone consulting - 1 year - 9x5 - response time: 2 h CODE: UA0M1E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - volume - 1-499 licences - ESD - phone consulting - 1 year - 9x5 - response time: 2 h CODE: UA0M1E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	212.94
		DK231	100	Fr 15/11	278.94


Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route Base Server - 1 pack - ESD - phone consulting - 1 year - 9x5 CODE: UA0L7E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route Base Server - 1 pack - ESD - phone consulting - 1 year - 9x5 CODE: UA0L7E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	826.76
		DK231	100	Fr 15/11	837.92


Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - volume - 1-499 licences - ESD - phone consulting - 3 years - 9x5 - response time: 2 h CODE: UA0M2E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - volume - 1-499 licences - ESD - phone consulting - 3 years - 9x5 - response time: 2 h CODE: UA0M2E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	600.62


Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route Base Server - 1 pack - ESD - phone consulting - 3 years - 9x5 CODE: UA0L8E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route Base Server - 1 pack - ESD - phone consulting - 3 years - 9x5 CODE: UA0L8E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	2,353.06


Electronic HP Care Pack Software Technical Support - Technical support - for MyQ - 1 device - volume - 1-9 licences - ESD - phone consulting - 4 years - 9x5 CODE: UC3T1E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for MyQ - 1 device - volume - 1-9 licences - ESD - phone consulting - 4 years - 9x5 CODE: UC3T1E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	372.98


Electronic HP Care Pack Software Technical Support - Technical support - for MyQ - 1 device - volume - 40-99 licences - ESD - phone consulting - 4 years - 9x5 CODE: UC3T3E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for MyQ - 1 device - volume - 40-99 licences - ESD - phone consulting - 4 years - 9x5 CODE: UC3T3E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	290.10


Electronic HP Care Pack Software Technical Support - Technical support - for MyQ - 1 device - volume - 10-39 licences - ESD - phone consulting - 4 years - 9x5 CODE: UC3T2E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for MyQ - 1 device - volume - 10-39 licences - ESD - phone consulting - 4 years - 9x5 CODE: UC3T2E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	404.11


Electronic HP Care Pack Software Technical Support - Technical support - for HP Sure Click Enterprise - 1 device - volume - 250-999 licences - phone consulting - 1 year - 9x5 CODE: UC6D7E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Sure Click Enterprise - 1 device - volume - 250-999 licences - phone consulting - 1 year - 9x5 CODE: UC6D7E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	102.40


Electronic HP Care Pack Software Technical Support - Technical support - for HP Sure Click Enterprise - 1 user / device - volume - 250-999 licences - phone consulting - 1 year - 9x5 CODE: UC6D8E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP Sure Click Enterprise - 1 user / device - volume - 250-999 licences - phone consulting - 1 year - 9x5 CODE: UC6D8E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	44.35


HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Networks Software Group 145 - consulting - 3 years - 8x5 - response time: 2 h CODE: U4AA3E Compare
	HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Networks Software Group 145 - consulting - 3 years - 8x5 - response time: 2 h CODE: U4AA3E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	1,107.81


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h CODE: U4AG3E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h CODE: U4AG3E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	535.58


HPE Pointnext Tech Care Essential Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for Non BladeSystem - phone consulting - 5 years - 24x7 - response time: 15 min CODE: HW2P1E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for Non BladeSystem - phone consulting - 5 years - 24x7 - response time: 15 min CODE: HW2P1E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	305.65


HPE Pointnext Tech Care Essential Service - Technical support - for HPE OneView with iLO - phone consulting - 5 years - 24x7 - response time: 15 min CODE: HW3N5E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE OneView with iLO - phone consulting - 5 years - 24x7 - response time: 15 min CODE: HW3N5E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	428.74


HPE Pointnext Tech Care Essential Service - Technical support - for HPE OneView with iLO - phone consulting - 4 years - 24x7 - response time: 15 min CODE: HW3M8E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE OneView with iLO - phone consulting - 4 years - 24x7 - response time: 15 min CODE: HW3M8E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	289.50


HPE Pointnext Tech Care Essential Service - Technical support - for HPE Edgeline Infrastructure Manager Advanced - 1 licence - phone consulting - 5 years - 24x7 - response time: 15 min CODE: H37E6E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE Edgeline Infrastructure Manager Advanced - 1 licence - phone consulting - 5 years - 24x7 - response time: 15 min CODE: H37E6E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	348.64
		DK231	100	Fr 15/11	357.34


HPE Pointnext Tech Care Essential Service - Technical support - for HPE Edgeline Integrated System Manager Advanced - ESD - phone consulting - 5 years - 24x7 - response time: 15 min - for P / N: R1P49AAE CODE: H37E2E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE Edgeline Integrated System Manager Advanced - ESD - phone consulting - 5 years - 24x7 - response time: 15 min - for P / N: R1P49AAE CODE: H37E2E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	312.39
		DK231	100	Fr 15/11	329.72


HPE Pointnext Tech Care Essential Service - Technical support - for HPE Edgeline Infrastructure Manager Advanced with Integrated System Manager Advanced - phone consulting - 4 years - 24x7 - response time: 15 min CODE: H37E3E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE Edgeline Infrastructure Manager Advanced with Integrated System Manager Advanced - phone consulting - 4 years - 24x7 - response time: 15 min CODE: H37E3E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	310.48
		DK231	100	Fr 15/11	327.34


HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 3 years - 24x7 - response time: 15 min - for P / N: H6AT8AS CODE: HW3G6E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 3 years - 24x7 - response time: 15 min - for P / N: H6AT8AS CODE: HW3G6E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	367.71
		DK231	100	Fr 15/11	372.64


HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - upgrade from Microsoft Windows Storage Server 2008 R2 Standard - phone consulting - 5 years - 24x7 - response time: 15 min - for P / N: Q0F57A CODE: H04N7E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - upgrade from Microsoft Windows Storage Server 2008 R2 Standard - phone consulting - 5 years - 24x7 - response time: 15 min - for P / N: Q0F57A CODE: H04N7E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	306.65
		DK231	100	Fr 15/11	324.55


HPE Pointnext Tech Care Essential Service - Technical support - for HPE Smart Storage Pack - phone consulting - 5 years - 9x5 - response time: 2 h CODE: HW2R4E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE Smart Storage Pack - phone consulting - 5 years - 9x5 - response time: 2 h CODE: HW2R4E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	268.52
		DK231	100	Fr 15/11	295.35


Lenovo Consulting Services - Technical support - for IGEL Rapid Deployment - consulting CODE: 4L41K90794 Compare
	Lenovo Consulting Services - Technical support - for IGEL Rapid Deployment - consulting CODE: 4L41K90794 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	5,925.08


IGEL Standard Quick Start - Product info support - knowledge transfer session CODE: 4L41K90793 Compare
	IGEL Standard Quick Start - Product info support - knowledge transfer session CODE: 4L41K90793 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	95,498.95


Poly Advantage with FRU Replace and Destroy - Technical support - for Poly API - custom - phone consulting - 1 year - 24x7 CODE: A80000422 Compare
	Poly Advantage with FRU Replace and Destroy - Technical support - for Poly API - custom - phone consulting - 1 year - 24x7 CODE: A80000422 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	67,091.70


Poly Premier - Technical support - for Poly One Touch Dial - phone consulting - 1 year - 8x5 CODE: PR08503402 Compare
	Poly Premier - Technical support - for Poly One Touch Dial - phone consulting - 1 year - 8x5 CODE: PR08503402 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	4,803.62


Poly Premier - Technical support - for Poly One Touch Dial - High Availability - phone consulting - 1 year - 8x5 CODE: PR08504402 Compare
	Poly Premier - Technical support - for Poly One Touch Dial - High Availability - phone consulting - 1 year - 8x5 CODE: PR08504402 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	2,782.50


Poly Premier - Technical support - for Poly Easy Schedule for Outlook - phone consulting - 1 year - 8x5 CODE: PR08507402 Compare
	Poly Premier - Technical support - for Poly Easy Schedule for Outlook - phone consulting - 1 year - 8x5 CODE: PR08507402 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	4,803.62


Poly Premier - Technical support - for Poly API - custom - phone consulting - 1 year - 8x5 CODE: PR80000402 Compare
	Poly Premier - Technical support - for Poly API - custom - phone consulting - 1 year - 8x5 CODE: PR80000402 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	44,734.16


Poly Premier - Technical support - for Poly One Touch Dial - Instance Add-On - phone consulting - 1 year - 8x5 CODE: PRADDON402 Compare
	Poly Premier - Technical support - for Poly One Touch Dial - Instance Add-On - phone consulting - 1 year - 8x5 CODE: PRADDON402 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	2,254.85


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Aruba ClearPass XFER - 500 users (physical-to-virtual) - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H70E0E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Aruba ClearPass XFER - 500 users (physical-to-virtual) - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H70E0E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	6,346.22


Poly PrivateConnect Remote Proof of Concept powered by Pexip - Remote consulting CODE: U73WLPS Compare
	Poly PrivateConnect Remote Proof of Concept powered by Pexip - Remote consulting CODE: U73WLPS Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Tu 26/11	45,299.69


Microsoft BizTalk Server Standard Edition - Software assurance - 2 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language CODE: D75-01882 Compare
	Microsoft BizTalk Server Standard Edition - Software assurance - 2 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language CODE: D75-01882 Compare
		Stock	Qty	Est. del.	Price
		DE168	999	Th 14/11	3,949.84


Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 5 years - 24x7 - for ThinkAgile HX Series Enclosure 7Y87; ThinkAgile HX3721 Certified Node; ThinkSystem SR670 CODE: 5MS7A01468 Compare
	Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 5 years - 24x7 - for ThinkAgile HX Series Enclosure 7Y87; ThinkAgile HX3721 Certified Node; ThinkSystem SR670 CODE: 5MS7A01468 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Tu 26/11	2,428.25


KEMP Standard Subscription - Technical support - for Virtual LoadMaster VLM-500 - phone consulting - 1 year - 10x5 CODE: ST-VLM-500 Compare
	KEMP Standard Subscription - Technical support - for Virtual LoadMaster VLM-500 - phone consulting - 1 year - 10x5 CODE: ST-VLM-500 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Tu 26/11	1,303.99


MassTransit WebEx Telephone Installation - Technical support - phone consulting - 2 hours - English CODE: MTTXHXENS21 Compare
	MassTransit WebEx Telephone Installation - Technical support - phone consulting - 2 hours - English CODE: MTTXHXENS21 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Tu 26/11	700.65


NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 1 year - 9x5 - response time: 4 h CODE: 712-DWS003+P2CMR12 Compare
	NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 1 year - 9x5 - response time: 4 h CODE: 712-DWS003+P2CMR12 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Tu 26/11	220.36


NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 5 years - 9x5 - response time: 4 h CODE: 712-DWS003+P2CMI60 Compare
	NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 5 years - 9x5 - response time: 4 h CODE: 712-DWS003+P2CMI60 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Tu 26/11	980.02


Microsoft 365 Professional Direct Support - Technical support - 1 user - academic - EA Subscription - consulting - 24x7 - response time: 1 h CODE: K0C-00001 Compare
	Microsoft 365 Professional Direct Support - Technical support - 1 user - academic - EA Subscription - consulting - 24x7 - response time: 1 h CODE: K0C-00001 Compare
		Stock	Qty	Est. del.	Price
		DE168	999	Th 14/11	42.99
		DE168	999	Th 14/11	43.66


IGEL Design Workshop - Training CODE: 4L41K90792 Compare
	IGEL Design Workshop - Training CODE: 4L41K90792 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Tu 26/11	80,080.30


1 Month Care Plus for XProtect Express+ DL-20 CODE: MXPEXPLUSDL-20 Compare
	1 Month Care Plus for XProtect Express+ DL-20 CODE: MXPEXPLUSDL-20 Compare
		Stock	Qty	Est. del.	Price
		DK773	501	Th 14/11	17.46


1 Month Care Plus for XProtect Professional+ DL-20 CODE: MXPPPLUSDL-20 Compare
	1 Month Care Plus for XProtect Professional+ DL-20 CODE: MXPPPLUSDL-20 Compare
		Stock	Qty	Est. del.	Price
		DK773	501	Th 14/11	19.94


1 Month Care Premium for XProtect Professional+ DL-20 CODE: MCPR-MXPPPLUSDL-20 Compare
	1 Month Care Premium for XProtect Professional+ DL-20 CODE: MCPR-MXPPPLUSDL-20 Compare
		Stock	Qty	Est. del.	Price
		DK773	501	Th 14/11	17.46


1 Month Care Plus for XProtect Expert DL-20 CODE: MXPETDL-20 Compare
	1 Month Care Plus for XProtect Expert DL-20 CODE: MXPETDL-20 Compare
		Stock	Qty	Est. del.	Price
		DK773	501	Th 14/11	20.76


1 Month Care Plus for XProtect Corporate DL-20 CODE: MXPCODL-20 Compare
	1 Month Care Plus for XProtect Corporate DL-20 CODE: MXPCODL-20 Compare
		Stock	Qty	Est. del.	Price
		DK773	501	Th 14/11	23.22


2 years Care Plus for Xprotect Express+ Device License-20 CODE: Y2XPEXPLUSDL-20 Compare
	2 years Care Plus for Xprotect Express+ Device License-20 CODE: Y2XPEXPLUSDL-20 Compare
		Stock	Qty	Est. del.	Price
		DK773	501	Th 14/11	40.76

Software Technical Support

Product parameters

Special conditions apply

Restricted product