Storage Devices Service Options

Prices indicated are without delivery costs and VAT

Product parameters

Product line

Arcserve Gold Maintenance (37) Arcserve Platinum Maintenance (59) Arcserve Platinum Plus Maintenance (36) Dell (12) ExaGrid (1) Fujitsu (1) Fujitsu Support Pack (228) Fujitsu Support Pack (7) Fujitsu Support Pack (69) Fujitsu TopUp-Service (2) HP Care Pack (1) HPE (73) HPE (7) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Foundation Care (997) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (168) HPE Primera (1) HPE Proactive Care (1039) HPE Professional Services (2) HPE SAN Implementation Service (1) HPE SAN Solution Service (1) HPE Storage Performance Analysis (4) HPE StoreOnce (1) IBM Maintenance Agreement ServicePac (1) Lenovo (39) Lenovo (2068) Committed Service (4) Committed Service (252) Committed Service Post Warranty (1) Committed Service Post Warranty (243) Hardware Installation Services (4) Post Warranty (29) Post Warranty (240) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (5) OT-Care (1) QNAP (320) QNAP (4) QNAP Extended Warranty (9) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (5) Quantum Installation Services (1) Quantum Non-Returnable Tape Drive Charge (1) Quantum StorageCare (27) ScaleCare (2) StorageCraft (11) Veritas (2) Veritas (1) WD StorChoice (2)

Service & support type

Configuration (4) Extended service agreement (5750) Extended service agreement (extension) (8) Extended service agreement (renewal) (135) Extended service agreement (uplift / renewal) (10) Installation (70) Installation / configuration (48) New releases update (1) Remote installation (2) Technical support (29)

Location

Carry-in (10) On-site (5603) Shipment (371)

Response time

2 business days (3) 2 hours (232) 24 hours (1) 4 hours (2424) 48 hours (295) 6 hours (2) Next business day (2094) Next business day (for requests before 2:00 p.m.) (28) Same business day (38) Second business day (40)

Repair time

10 business days (10) 24 hours (253) 4 hours (40) 6 hours (899) 8 hours (16) Next business day (21)

Full contract period

Price

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HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours CODE: U2KX1E Compare
	HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours CODE: U2KX1E Compare
		Stock	Qty	Est. del.	Price
		GB304	1000	7-14 days	66.67


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	7-14 days	75.51


HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: U3M72E Compare
	HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: U3M72E Compare
		Stock	Qty	Est. del.	Price
		GB304	1000	7-14 days	78.17


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GBTS20Z00NDS9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GBTS20Z00NDS9B Compare
		Stock	Qty	Est. del.	Price
		FI548	30000	7-14 days	79.44
		LT878	30000	7-14 days	86.37


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	7-14 days	80.05


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S20Z00NDS2A Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S20Z00NDS2A Compare
		Stock	Qty	Est. del.	Price
		FI548	30000	7-14 days	80.70


HPE Installation Service - Installation / configuration - on-site CODE: UB726E Compare
	HPE Installation Service - Installation / configuration - on-site CODE: UB726E Compare
		Stock	Qty	Est. del.	Price
		FI013	30000	7-14 days	82.43


HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours CODE: U2KV5E Compare
	HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours CODE: U2KV5E Compare
		Stock	Qty	Est. del.	Price
		GB304	1000	7-14 days	82.77


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	7-14 days	84.12


Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P / N: LSC33-ALSE-001A CODE: SSC33-RLSE-CG11 Compare
	Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P / N: LSC33-ALSE-001A CODE: SSC33-RLSE-CG11 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	7-14 days	85.70


ARP5 QNAP WARRANTY NBD 5Y CODE: ARP5-ON-SSDU4T-IB Compare
	ARP5 QNAP WARRANTY NBD 5Y CODE: ARP5-ON-SSDU4T-IB Compare
		Stock	Qty	Est. del.	Price
		ES093	100	7-14 days	89.78


HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD CODE: U3M74E Compare
	HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD CODE: U3M74E Compare
		Stock	Qty	Est. del.	Price
		GB304	1000	7-14 days	90.81


QNAP Extended Warranty - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LW-NAS-PEACH-2Y-EI Compare
	QNAP Extended Warranty - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LW-NAS-PEACH-2Y-EI Compare
		Stock	Qty	Est. del.	Price
		BE987	1001	7-14 days	91.89
		IT328	100	7-14 days	93.83
		FI013	100	7-14 days	100.23


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	7-14 days	95.50


HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD CODE: U3M73E Compare
	HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD CODE: U3M73E Compare
		Stock	Qty	Est. del.	Price
		GB304	1000	7-14 days	97.71


HPE Storage Integration Unit of Service CODE: HL930A1 Compare
	HPE Storage Integration Unit of Service CODE: HL930A1 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	7-14 days	100.02


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	7-14 days	102.01


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 CODE: ARP3-TS-264 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 CODE: ARP3-TS-264 Compare
		Stock	Qty	Est. del.	Price
		DK231	100	7-14 days	104.27
		FI013	100	7-14 days	110.07


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CODE: 5WS7A24669 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CODE: 5WS7A24669 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	7-14 days	106.02


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
		Stock	Qty	Est. del.	Price
		DE278	100	7-14 days	113.69
		DE168	100	7-14 days	113.90

Storage Devices Service Options

Prices indicated are without delivery costs and VAT

Product parameters

Special conditions apply

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