Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (37) Arcserve Platinum Maintenance (59) Arcserve Platinum Plus Maintenance (36) Data Recovery Service (1) ExaGrid (1) Fujitsu Support Pack (106) Fujitsu Support Pack (174) Fujitsu Support Pack (6) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (35) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Foundation Care (7) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (157) HPE Primera (1) HPE Proactive Care (18) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (2) Lenovo (25) Lenovo (2064) Committed Service (256) Committed Service (4) Committed Service Post Warranty (243) Committed Service Post Warranty (1) Hardware Installation Services (4) Post Warranty (239) Post Warranty (21) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (19) OT-Care (8) Overland Tandberg Advanced Replacement Service Program (1) QNAP (151) QNAP Extended Warranty (4) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (1) Quantum Installation Services (5) Quantum Non-Returnable Tape Drive Charge (1) Quantum StorageCare (26) ScaleCare (2) StorageCraft (11) Technogroup (126) Technogroup (16) Veritas (2) Veritas (1) WD StorChoice (2)

Service & support type

Configuration (4) Extended service agreement (3572) Extended service agreement (extension) (9) Extended service agreement (renewal) (176) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (26) Installation (53) Installation / configuration (33) New releases update (1) Remote installation (2) Technical support (41)

Location

Carry-in (6) On-site (3584) Shipment (237)

Response time

2 business days (4) 2 hours (227) 4 hours (1711) 48 hours (121) 6 hours (2) Next business day (1400) Next business day ( for requests before 3:00 p.m.) (101) Next business day (for requests before 2:00 p.m.) (28) Same business day (27) Second business day (7)

Repair time

10 business days (4) 24 hours (255) 4 hours (52) 6 hours (279) 7 business days (2) 8 hours (34) Next business day (36)

Full contract period

Price

EUR

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HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
	HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 10/25	26.31


HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
	HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Mo 10/28	43.60


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	56.65


Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
	Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DK773	5	Th 10/24	61.88


HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	62.49
		DE712	3	Tu 11/5	65.99
		ALSDE-2	100	Fr 10/25	69.80

		APIDE	20	Mo 10/28	82.64

		DK231	500	Fr 10/25	150.25

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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	64.59
		DE712	100	Tu 11/5	81.85


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	78.95
		DE712	100	Tu 11/5	108.10


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	89.42
		DE712	100	Tu 11/5	120.36


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	125.52


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	132.10
		DE712	100	Tu 11/5	150.65


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 10/25	146.74


Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 2 business days CODE: T09519-SVC Compare
	Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 2 business days CODE: T09519-SVC Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 10/25	160.94


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 10/25	163.21


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	163.89


HPE Storage Integration Unit of Service CODE: HL930A1 Compare
	HPE Storage Integration Unit of Service CODE: HL930A1 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 10/25	168.92


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CODE: 5WS7A24669 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CODE: 5WS7A24669 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 10/25	178.44


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	181.09
		ALSDE-2	100	Fr 10/25	189.54


QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE) CODE: LIC-NAS-EXTW-GREEN-3Y-EI Compare
	QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE) CODE: LIC-NAS-EXTW-GREEN-3Y-EI Compare
		Stock	Qty	Est. del.	Price
		PL160	1	Fr 10/25	184.82


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Celsius C620, C740, C780, C780power CODE: FSP:GBTS20Z00DEDT7 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Celsius C620, C740, C780, C780power CODE: FSP:GBTS20Z00DEDT7 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 10/24	192.41
		DE712	100	Tu 11/5	227.98


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 CODE: 5WS7A24941 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 CODE: 5WS7A24941 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 10/25	197.45

Storage Devices Service Options

Product parameters

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