HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - Base Licence - 100 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h - for P/N: BC005A, BC005AAE

Code: HF3M8E
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
TDIE 9876 15/11/2024 unknown 36,290.56

Marketing description

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.

Product Description
HPE Foundation Care Software Support 24x7 - technical support - for HPE StoreOnce VSA Software - 5 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
HPE StoreOnce VSA Software
Licence Type
Base Licence
Licence Qty
100 TB capacity
Designed For
P/N: BC005A, BC005AAE
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
HPE StoreOnce VSA Software
Installation Type
Locally installed
Licence Type
Base Licence
Licence Qty
100 TB capacity
Service & Support
Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years
Designed For
P/N: BC005A, BC005AAE