MARKIT – veeam 24/7 uplift - technical support

Код V-ESSSTD-VS-P024M-00

Марка Veeam Software

Гаранция 12 Месеци

Само с пояснителна цел

Наличност	Количество	Приблизителна доставка	Цена
IT328	100	2.12.2024 г. ~4 седмици	11,00
DE168	0	~4 седмици	19,03

Сравняване

Маркетинг описание

Veeam`s Premium Support program provides 24/7 software support services and fastest response times for critical issues.

Product Description: Veeam 24/7 Uplift - technical support - for Veeam Backup Essentials Standard for VMware - 1 month
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam Backup Essentials Standard for VMware
Licence Qty: 2 sockets

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam Backup Essentials Standard for VMware
Licence Qty: 2 sockets
Service & Support: Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month