Nakivo 24/7 Support - Technical support (renewal) - for NAKIVO Backup & Replication Pro Essentials for VMware, Hyper-V and Nutanix - ESD - phone consulting - 1 year - 24x7 - response time: 2 h

Κατηγορία Τεχνική υποστήριξη λογισμικού
Κωδικός A4261B
Μάρκα Nakivo
Εγγύηση Άγνωστο
Μόνο χάριν παραδείγματος.
Απόθεμα Ποσ Εκτιμώμενη παράδοση Τιμή
ΦΠΑ
ATTIT 1000 21/11/2024 ~ 4 εβδομάδες 79,38
Σύγκριση 0
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Product Description
Nakivo 24/7 Support - technical support (renewal) - for NAKIVO Backup & Replication Pro Essentials for VMware, Hyper-V and Nutanix - 1 year
Service & Support
Technical support (renewal)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
NAKIVO Backup & Replication Pro Essentials for VMware, Hyper-V and Nutanix
Licensing Details
ESD
Type
Technical support (renewal)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
NAKIVO Backup & Replication Pro Essentials for VMware, Hyper-V and Nutanix
Installation Type
Locally installed
Licensing Details
ESD
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ E-mail consulting - 1 year - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ E-mail consulting - 1 year - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 year - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 year - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ New releases update - 1 year
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