Software Technical Support

Product parameters

Service included

Consulting (13) E-mail consulting (12) Emergency phone consulting (2) Health check (1) Knowledge transfer session (1) Parts and labour (1) Phone consulting (3195) Web support (4)

Service & support type

Installation / configuration (12) Integration service (1) New releases update (27) New releases update (renewal) (1) Product info support (29) Product info support (renewal) (130) Remote installations / configuration (1) Technical support (2510) Technical support (extension) (208) Technical support (reinstatement) (7) Technical support (renewal) (384) Training (1)

Full contract period

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Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - for ETERNUS DX100, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3VG63PRE0M Compare
	Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - for ETERNUS DX100, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3VG63PRE0M Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,635.65


Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - Tier 1 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3N463PRE0M Compare
	Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - Tier 1 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3N463PRE0M Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,635.65


Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - Tier S - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3N263PRE0M Compare
	Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - Tier S - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3N263PRE0M Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,635.65


Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - for ETERNUS DX80, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3WF63PRE0M Compare
	Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - for ETERNUS DX80, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3WF63PRE0M Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,635.65


Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - for ETERNUS DX90, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3WG63PRE0M Compare
	Fujitsu Support Pack - Technical support - for ETERNUS Snapshot Manager - for ETERNUS DX90, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3WG63PRE0M Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,635.65


TELIT-3 YEARS SUPPORT DEVICEWISE ENTERPRISE GATEWAY CODE: 4L41J34014 Compare
	TELIT-3 YEARS SUPPORT DEVICEWISE ENTERPRISE GATEWAY CODE: 4L41J34014 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,642.13


HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2019 Datacenter - 16 additional cores - phone consulting - 4 years - 24x7 - response time: 15 min - for P / N: P11067-371, P11067-A21, P11067-DN1, P35479-371, P35479-A21, P35479-DN1 CODE: HW6T8E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2019 Datacenter - 16 additional cores - phone consulting - 4 years - 24x7 - response time: 15 min - for P / N: P11067-371, P11067-A21, P11067-DN1, P35479-371, P35479-A21, P35479-DN1 CODE: HW6T8E Compare
		Stock	Qty	Est. del.	Price
		COPNL	178	Th 11/07	5,657.26


Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Storage Cruiser Standard / Optimization Option / Full AdvancedCopy Manager (v. 16) - for ETERNUS DX500 S3, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTF660PRE0B Compare
	Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Storage Cruiser Standard / Optimization Option / Full AdvancedCopy Manager (v. 16) - for ETERNUS DX500 S3, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTF660PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,686.08


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard / Optimization Option / AdvancedCopy Manager (v. 16) - for ETERNUS DX100 S3, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5F460PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard / Optimization Option / AdvancedCopy Manager (v. 16) - for ETERNUS DX100 S3, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5F460PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,693.07


Fujitsu Support Pack - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 CPU - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2560 M4, CX2570 M4, RX2520 M4, RX2540 M4, RX4770 M4, TX2550 M4 CODE: FSP:G-SW5ND63PRV0G Compare
	Fujitsu Support Pack - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 CPU - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2560 M4, CX2570 M4, RX2520 M4, RX2540 M4, RX4770 M4, TX2550 M4 CODE: FSP:G-SW5ND63PRV0G Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,703.31


HPE Pointnext Tech Care Essential Service - Technical support - for HPE StoreEver MSL6480 KMIP 1.2 Key Manager - phone consulting - 3 years - 24x7 - response time: 15 min - for P / N: D4T76A, D4T76AAE CODE: H04L5E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE StoreEver MSL6480 KMIP 1.2 Key Manager - phone consulting - 3 years - 24x7 - response time: 15 min - for P / N: D4T76A, D4T76AAE CODE: H04L5E Compare
		Stock	Qty	Est. del.	Price
		COPNL	178	Th 11/07	5,704.98


Fujitsu Support Pack - Technical support (renewal) - for VMware Horizon Standard Add-On - embedded licence - 100 CCU - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2540 M5, RX4770 M4, TX2550 M5 CODE: FSP:G-SWTT563PRV1J Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware Horizon Standard Add-On - embedded licence - 100 CCU - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2540 M5, RX4770 M4, TX2550 M5 CODE: FSP:G-SWTT563PRV1J Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,722.88


HPE Installation & Startup Service - Installation / configuration - for Aruba AirWave CODE: H1RS7E Compare
	HPE Installation & Startup Service - Installation / configuration - for Aruba AirWave CODE: H1RS7E Compare
		Stock	Qty	Est. del.	Price
		COPNL	178	Th 11/07	5,727.11


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Foundation Software - 16 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW1KF63PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Foundation Software - 16 TB capacity - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW1KF63PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,748.14


Fujitsu Support Pack - Technical support (renewal) - for ETERNUS CS200c Scale Foundation Software - 16 TB capacity - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTKF63PRE0S Compare
	Fujitsu Support Pack - Technical support (renewal) - for ETERNUS CS200c Scale Foundation Software - 16 TB capacity - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTKF63PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,748.20


HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h CODE: U6ZT3E Compare
	HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h CODE: U6ZT3E Compare
		Stock	Qty	Est. del.	Price
		COPNL	178	Th 11/07	5,762.02


Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Acceleration Kit with vCenter Server Standard (v. 3.x / 4.x) - 6 CPU - valid in selected countries - phone consulting - 1 year (2nd year) - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWAIN60PRV0F Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Acceleration Kit with vCenter Server Standard (v. 3.x / 4.x) - 6 CPU - valid in selected countries - phone consulting - 1 year (2nd year) - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWAIN60PRV0F Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,793.52


Fujitsu Support Pack - Technical support (extension) - for VMware vSphere Advanced Acceleration Kit - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTAD60PRV0E Compare
	Fujitsu Support Pack - Technical support (extension) - for VMware vSphere Advanced Acceleration Kit - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTAD60PRV0E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,793.52


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Expansion License - 2 additional controller modules - >8 controller modules - must be purchased within 90 days of the product purchase - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3LT60PRE0B Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Expansion License - 2 additional controller modules - >8 controller modules - must be purchased within 90 days of the product purchase - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3LT60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 12/07	5,828.95


HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 250 access points - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H5UC0E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 250 access points - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H5UC0E Compare
		Stock	Qty	Est. del.	Price
		COPNL	178	Th 11/07	5,833.03

Software Technical Support

Product parameters

Special conditions apply

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