Veeam Production Support - Technical support (additional) - for Veeam Availability Suite Universal - ESD - phone consulting - 2 years - 24x7 - response time: 1 h

Category: Software Technical Support
Code: R6S29AAE
Brand: Hewlett Packard Enterprise
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
TDIT1 99 22/07/2024 unknown 2,527.50
DE168 0 unknown 2,649.36
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Product Description
Veeam Production Support - technical support (additional) - for Veeam Availability Suite Universal - 2 years
Service & Support
Technical support (additional)
Service Included
Phone consulting
Full Contract Period
2 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Veeam Availability Suite Universal
Licensing Details
ESD
Type
Technical support (additional)
Service Included
Phone consulting
Full Contract Period
2 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Veeam Availability Suite Universal
Installation Type
Locally installed
Licensing Details
ESD
Service & Support
Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years
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