Service & Support

Product parameters

Product line

DJI Care (1) Elo (5) Ergotron (4) Ergotron Bronze Service Contract (1) Ergotron Gold Service Contract (2) Ergotron Platinum Service Contract (1) Ergotron Preventive Maintenance (2) Ergotron Product Integration (3) Lenovo (3) Lenovo (8) LG Enhanced Service Plan (1) Lifesize Assurance (1) Lifesize Assurance Maintenance Services (4) Microsoft Extended Hardware Service Plan (1) NEC Display Solutions Extended Warranty (6) Philips (1) Poly (2) Poly Advantage (8) Poly Premier (10) Poly RealPresence Platform Solution Design Service (1) Samsung (9) Sony PrimeSupport (2) SpectraLink (12) Zebra OneCare Essentials (1) Zebra OneCare for Enterprise (3) Zebra OneCare for Enterprise (4) Zebra OneCare for Enterprise (1) Zebra OneCare Select (1) Zebra Service from the Start (1)

Service & support type

Accidental damage coverage (6) Deinstallation / installation (1) Extended service agreement (77) Extended service agreement (renewal) (6) Extended warranty (1) Installation / configuration (4) Penalty (1) Technical support (3)

Response time

1 business day (6) 14 days (2) 3 business days (9) Next business day (22) Same business day (1) Same day (7)

Location

Carry-in (6) On-site (20) Pick-up and return (3) Shipment (17)

Full contract period

Price

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SpectraLink SpectraCare + - Extended service agreement - replacement - 1 year - response time: NBD - for SpectraLink 8002, 8020, 8030, 8440, 8441, 8450, 8452, 8453 CODE: SMS84105 Compare
	SpectraLink SpectraCare + - Extended service agreement - replacement - 1 year - response time: NBD - for SpectraLink 8002, 8020, 8030, 8440, 8441, 8450, 8452, 8453 CODE: SMS84105 Compare
		Stock	Qty	Est. del.	Price
		ITIT	0	Unknown	63.15


Poly Premier - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P / N: 2200-66070-001, 2200-66070-018, 2200-66070-019, 2200-66070-022, G2200-66070-001 CODE: 4870-66070-112 Compare
	Poly Premier - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P / N: 2200-66070-001, 2200-66070-018, 2200-66070-019, 2200-66070-022, G2200-66070-001 CODE: 4870-66070-112 Compare
		Stock	Qty	Est. del.	Price
		DK773	0	Unknown	63.70


Samsung - Extended service agreement - parts and labour (for LCD display with 52" - 57" diagonal size) - 2 years (4th / 5th year) - on-site - response time: 3 business days CODE: P-LM-2NXX57H Compare
	Samsung - Extended service agreement - parts and labour (for LCD display with 52" - 57" diagonal size) - 2 years (4th / 5th year) - on-site - response time: 3 business days CODE: P-LM-2NXX57H Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 7/16	65.62
		CGIT	0	Unknown	67.08


SpectraLink SpectraCare - Extended service agreement - replacement - 3 years (years: 1st - 3rd) - response time: 1 business day - for SpectraLink 7040 CODE: SMS70120 Compare
	SpectraLink SpectraCare - Extended service agreement - replacement - 3 years (years: 1st - 3rd) - response time: 1 business day - for SpectraLink 7040 CODE: SMS70120 Compare
		Stock	Qty	Est. del.	Price
		ITIT	0	Unknown	66.16
		ALNIT	0	Unknown	72.73


Lenovo Accidental Damage Protection - Accidental damage coverage (for system with 1 year depot warranty) - 1 year CODE: 5PS0L30073 Compare
	Lenovo Accidental Damage Protection - Accidental damage coverage (for system with 1 year depot warranty) - 1 year CODE: 5PS0L30073 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Mo 8/5	70.75


Lenovo Expedited Depot / Customer Carry In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - for ThinkPad C13 Yoga Gen 1 Chromebook; L13 Gen 2; L14 Gen 2; L15 Gen 2; T49X; X12 Detachable CODE: 5WS0H30347 Compare
	Lenovo Expedited Depot / Customer Carry In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - for ThinkPad C13 Yoga Gen 1 Chromebook; L13 Gen 2; L14 Gen 2; L15 Gen 2; T49X; X12 Detachable CODE: 5WS0H30347 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 7/19	71.01


Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection option - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LS3578-FZ CODE: Z1WE-LS3578-1CC0 Compare
	Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection option - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LS3578-FZ CODE: Z1WE-LS3578-1CC0 Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	78.52


Elo Extended Warranty - Extended service agreement - parts and labour - 2 years - response time: 14 days CODE: E159751 Compare
	Elo Extended Warranty - Extended service agreement - parts and labour - 2 years - response time: 14 days CODE: E159751 Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	78.62


Samsung - Extended service agreement - parts and labour (for LCD display with 60" - 72" diagonal size) - 2 years (4th / 5th year) - on-site - response time: 3 business days - for Samsung ED75C, ME75B, ME75C CODE: P-LM-2NXX72H Compare
	Samsung - Extended service agreement - parts and labour (for LCD display with 60" - 72" diagonal size) - 2 years (4th / 5th year) - on-site - response time: 3 business days - for Samsung ED75C, ME75B, ME75C CODE: P-LM-2NXX72H Compare
		Stock	Qty	Est. del.	Price
		CGIT	0	Unknown	82.27


SpectraLink SpectraCare - Extended service agreement - replacement - 3 years - response time: 1 business day - for SpectraLink 7040 CODE: SMS70200 Compare
	SpectraLink SpectraCare - Extended service agreement - replacement - 3 years - response time: 1 business day - for SpectraLink 7040 CODE: SMS70200 Compare
		Stock	Qty	Est. del.	Price
		ITIT	0	Unknown	85.03


SpectraLink SpectraCare + - Extended service agreement - replacement - 3 years (years: 1st - 3rd) - response time: NBD - for SpectraLink 7040 CODE: SMS70125 Compare
	SpectraLink SpectraCare + - Extended service agreement - replacement - 3 years (years: 1st - 3rd) - response time: NBD - for SpectraLink 7040 CODE: SMS70125 Compare
		Stock	Qty	Est. del.	Price
		ITIT	0	Unknown	85.22
		ALNIT	0	Unknown	92.59


NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th / 5th year) - for MultiSync V323-2, V423 CODE: 200004670 Compare
	NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th / 5th year) - for MultiSync V323-2, V423 CODE: 200004670 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 7/16	87.41


Samsung - Extended service agreement - parts and labour (for LCD display with 80" diagonal size) - 1 year (4th year) - on-site - response time: 3 business days CODE: P-LM-1NXX80H Compare
	Samsung - Extended service agreement - parts and labour (for LCD display with 80" diagonal size) - 1 year (4th year) - on-site - response time: 3 business days CODE: P-LM-1NXX80H Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 7/16	89.33


Ergotron Preventive Maintenance non-powered cart - Technical support - inspection - on-site - 10+ non-powered carts CODE: SRVCE-PMNP Compare
	Ergotron Preventive Maintenance non-powered cart - Technical support - inspection - on-site - 10+ non-powered carts CODE: SRVCE-PMNP Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	92.09
		DK773	0	Unknown	110.86


SpectraLink SpectraCare + - Extended service agreement - replacement - 1 year - response time: NBD - for SpectraLink 8002, 8020, 8030, 8440, 8441, 8450, 8452, 8453 CODE: SMS84115 Compare
	SpectraLink SpectraCare + - Extended service agreement - replacement - 1 year - response time: NBD - for SpectraLink 8002, 8020, 8030, 8440, 8441, 8450, 8452, 8453 CODE: SMS84115 Compare
		Stock	Qty	Est. del.	Price
		ITIT	0	Unknown	102.59


Ergotron Bronze Service Contract - Extended service agreement - maintenance - 1 year - on-site - response time: NBD - 10+ non-powered carts CODE: SRVCE-AMUNP-B Compare
	Ergotron Bronze Service Contract - Extended service agreement - maintenance - 1 year - on-site - response time: NBD - 10+ non-powered carts CODE: SRVCE-AMUNP-B Compare
		Stock	Qty	Est. del.	Price
		TDIT1	0	Unknown	110.92
		DE168	0	Unknown	113.97


Ergotron Product Integration Tier 1 Service (non-SV cart) - Installation / configuration - on-site - 25+ units - for P / N: 80-063-200, 80-105-064, 80-107-200, 97-468-202 CODE: SRVCE-PI-01 Compare
	Ergotron Product Integration Tier 1 Service (non-SV cart) - Installation / configuration - on-site - 25+ units - for P / N: 80-063-200, 80-105-064, 80-107-200, 97-468-202 CODE: SRVCE-PI-01 Compare
		Stock	Qty	Est. del.	Price
		TDIT1	0	Unknown	111.48
		DE168	0	Unknown	114.50


Lenovo Accidental Damage Protection - Accidental damage coverage (for system with 2 years depot warranty) - 2 years CODE: 5PS0L30071 Compare
	Lenovo Accidental Damage Protection - Accidental damage coverage (for system with 2 years depot warranty) - 2 years CODE: 5PS0L30071 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Mo 8/5	115.19


Ergotron Preventive Maintenance powered cart - Technical support - inspection - on-site - 10+ powered carts CODE: SRVCE-PMP Compare
	Ergotron Preventive Maintenance powered cart - Technical support - inspection - on-site - 10+ powered carts CODE: SRVCE-PMP Compare
		Stock	Qty	Est. del.	Price
		TDIT1	0	Unknown	123.70
		DE168	0	Unknown	126.16
		DK773	100	Tu 8/6	154.61


NEC Display Solutions Extended Warranty - Contratto di assistenza esteso - parti e manodopera - 2 anni (4° / 5° anno) - per MultiSync P403, P403 PG, V323-2 PG, V463, V552, X401S, X401S PG, X462S, X462S PG CODE: 200004671 Compare
	NEC Display Solutions Extended Warranty - Contratto di assistenza esteso - parti e manodopera - 2 anni (4° / 5° anno) - per MultiSync P403, P403 PG, V323-2 PG, V463, V552, X401S, X401S PG, X462S, X462S PG CODE: 200004671 Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Fr 7/26	126.31

Service & Support

Product parameters

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