Software Technical Support

Product parameters

Service included

Asset management (2) Assistance (2) Consulting (56) Data migration (6) Diagnosis (58) E-mail consulting (5) Emergency phone consulting (19) Health check (1) Maintenance (1) Monitoring (4) Parts and labour (1) Phone consulting (4207) Remote monitoring (1) Travel expense coverage (1) Web support (8)

Service & support type

Configuration (2) Consulting (4) Design (2) Implementation (4) Installation (2) Installation / configuration (95) Installation / implementation (18) Installation / implementation / training (1) New releases update (11) New releases update (renewal) (3) Planning (1) Product info support (7) Product info support (renewal) (16) Remote configuration (1) Remote consulting (2) Remote installation (16) Remote installation / implementation (1) Remote installations / configuration (4) Remote monitoring (2) Setup fee (1) Technical support (3118) Technical support (additional) (12) Technical support (extension) (214) Technical support (initial) (6) Technical support (reactivation) (13) Technical support (renewal) (998) Technical support (uplift) (6)

Full contract period

Price

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Fujitsu Support Pack - Technical support - for VMware Virtual SAN Enterprise - 1 processor - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW1NO60PRV0H Compare
	Fujitsu Support Pack - Technical support - for VMware Virtual SAN Enterprise - 1 processor - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW1NO60PRV0H Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 18/10	2,027.49


Fujitsu Support Pack - Technical support (extension) - for VMware Virtual SAN Enterprise - 1 processor - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2540 M5, RX4770 M4, TX2550 M5 CODE: FSP:G-SWTNO60PRV0H Compare
	Fujitsu Support Pack - Technical support (extension) - for VMware Virtual SAN Enterprise - 1 processor - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2540 M5, RX4770 M4, TX2550 M5 CODE: FSP:G-SWTNO60PRV0H Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 18/10	2,027.49


Veeam Premium Support - Technical support - for Veeam Backup & Replication Enterprise Plus for VMware - 10 VMs - prepaid - Veeam Cloud Provider Program - phone consulting - 3 years - 24x7 CODE: H-VBRPLS-VV-P03PP-00 Compare
	Veeam Premium Support - Technical support - for Veeam Backup & Replication Enterprise Plus for VMware - 10 VMs - prepaid - Veeam Cloud Provider Program - phone consulting - 3 years - 24x7 CODE: H-VBRPLS-VV-P03PP-00 Compare
		Stock	Qty	Est. del.	Price
		TDFI1	1	Th 17/10	2,027.38


Fujitsu Support Pack - Technical support - for VMware vCenter Server Standard Edition - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW1BP63PRV0I Compare
	Fujitsu Support Pack - Technical support - for VMware vCenter Server Standard Edition - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW1BP63PRV0I Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 18/10	2,024.38


Poly Elite - Technical support - for Poly AddOn CloudConnect Premium for Google - phone consulting - 1 year - 24x7 CODE: U98VVPX Compare
	Poly Elite - Technical support - for Poly AddOn CloudConnect Premium for Google - phone consulting - 1 year - 24x7 CODE: U98VVPX Compare
		Stock	Qty	Est. del.	Price
		TDFI1	1	Th 17/10	2,020.94


Poly Elite - Technical support - for Poly CloudConnect powered by Pexip Premium for Microsoft Teams - phone consulting - 1 year - 24x7 CODE: U98VRPX Compare
	Poly Elite - Technical support - for Poly CloudConnect powered by Pexip Premium for Microsoft Teams - phone consulting - 1 year - 24x7 CODE: U98VRPX Compare
		Stock	Qty	Est. del.	Price
		TDFI1	1	Th 17/10	2,020.94


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 3 years - 24x7 - response time: 2 h CODE: U4AQ9E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 3 years - 24x7 - response time: 2 h CODE: U4AQ9E Compare
		Stock	Qty	Est. del.	Price
		ALSFI1	100	We 16/10	2,019.62


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Access Rights Manager Audit Edition - up to 600 enabled accounts in Active Directory - phone consulting - 1 year - 24x7 - English CODE: 8240619 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Access Rights Manager Audit Edition - up to 600 enabled accounts in Active Directory - phone consulting - 1 year - 24x7 - English CODE: 8240619 Compare
		Stock	Qty	Est. del.	Price
		PRDEE	100+	We 16/10	2,010.13


APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation: Capacity - 10 racks - phone consulting - 3 years - 24x7 CODE: WCAP3YR10R-DIGI Compare
	APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation: Capacity - 10 racks - phone consulting - 3 years - 24x7 CODE: WCAP3YR10R-DIGI Compare
		Stock	Qty	Est. del.	Price
		F9FI	30000	Tu 15/10	2,008.51


APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation: Change - 10 racks - phone consulting - 3 years - 24x7 CODE: WCHG3YR10R-DIGI Compare
	APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation: Change - 10 racks - phone consulting - 3 years - 24x7 CODE: WCHG3YR10R-DIGI Compare
		Stock	Qty	Est. del.	Price
		F9FI	30000	Tu 15/10	2,008.51


Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 100 users - phone consulting - 1 year - 24x7 - response time: 15 min CODE: 97003-S22117 Compare
	Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 100 users - phone consulting - 1 year - 24x7 - response time: 15 min CODE: 97003-S22117 Compare
		Stock	Qty	Est. del.	Price
		F9FI	30000	Tu 15/10	2,008.38


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Patch Manager PM500 - 500 nodes - phone consulting - 1 year - 24x7 CODE: 8240376 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Patch Manager PM500 - 500 nodes - phone consulting - 1 year - 24x7 CODE: 8240376 Compare
		Stock	Qty	Est. del.	Price
		PRDEE	100+	We 16/10	2,007.25


StorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - 2 TB capacity - emergency phone consulting - 5 years - 24x7 - response time: 1 h CODE: R7H22AAE Compare
	StorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - 2 TB capacity - emergency phone consulting - 5 years - 24x7 - response time: 1 h CODE: R7H22AAE Compare
		Stock	Qty	Est. del.	Price
		ALSFI1	100	We 16/10	2,002.50


Poly+ - Technical support - for Poly PrivateConnect Custom Layout - perpetual licence - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U98WJPX Compare
	Poly+ - Technical support - for Poly PrivateConnect Custom Layout - perpetual licence - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U98WJPX Compare
		Stock	Qty	Est. del.	Price
		TDFI1	1	Th 17/10	2,000.12


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 1 - phone consulting - 3 years - 24x7 - response time: 2 h CODE: U4AR1E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 1 - phone consulting - 3 years - 24x7 - response time: 2 h CODE: U4AR1E Compare
		Stock	Qty	Est. del.	Price
		ALSFI1	100	We 16/10	1,998.65


Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Bundle (Cluster Pack) (v. 16) - for ETERNUS DX200, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTMR63PRE0C Compare
	Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Bundle (Cluster Pack) (v. 16) - for ETERNUS DX200, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTMR63PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 18/10	1,995.54


Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Bundle (Cluster Pack) (v. 16) - for ETERNUS DX100, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTMQ63PRE0C Compare
	Fujitsu Support Pack - Technical support (extension) - for Fujitsu ETERNUS SF Bundle (Cluster Pack) (v. 16) - for ETERNUS DX100, valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SWTMQ63PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 18/10	1,995.54


Poly+ - Technical support - for Poly PrivateConnect Powered by Pexip - Audio Capacity Add-On - perpetual licence - phone consulting - 3 years - 24x7 - response time: 30 min CODE: U71Y5PX Compare
	Poly+ - Technical support - for Poly PrivateConnect Powered by Pexip - Audio Capacity Add-On - perpetual licence - phone consulting - 3 years - 24x7 - response time: 30 min CODE: U71Y5PX Compare
		Stock	Qty	Est. del.	Price
		TDFI1	1	Th 17/10	1,993.62
		ALSFI1	100	We 16/10	1,997.76


Fujitsu Support Pack - Technical support (extension) - for VMware vCloud Suite Standard - valid in selected countries, < 4.x or VMware 3.X - phone consulting - 1 year (2nd year) - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2550 M5, CX2560 M5, CX2570 M4, RX2520 M5, RX4770 M4, TX2550 M5 CODE: FSP:G-SWACT63PRV0G Compare
	Fujitsu Support Pack - Technical support (extension) - for VMware vCloud Suite Standard - valid in selected countries, < 4.x or VMware 3.X - phone consulting - 1 year (2nd year) - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2550 M5, CX2560 M5, CX2570 M4, RX2520 M5, RX4770 M4, TX2550 M5 CODE: FSP:G-SWACT63PRV0G Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 18/10	1,992.73


Flowmon Networks Gold Support - Technical support - for Flowmon ADS Standard - phone consulting - 1 year - 8x5 CODE: GS-FPC-ADS-S Compare
	Flowmon Networks Gold Support - Technical support - for Flowmon ADS Standard - phone consulting - 1 year - 8x5 CODE: GS-FPC-ADS-S Compare
		Stock	Qty	Est. del.	Price
		ALSFI1	100	We 16/10	1,981.96

Software Technical Support

Product parameters

Special conditions apply

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