Software Technical Support

Product parameters

Brand

Veeam Software (233)VERITAS Software (27)Hewlett Packard Enterprise (696)Corel (6)Milestone Systems (17)Seagull Scientific (2)Ruckus Wireless (293)Smartsign (2)Unify (7)

Service included

1 credit (1) 100 credits (1) Advance parts replacement (3) Asset management (2) Consulting (64) Data migration (7) Diagnosis (58) E-mail consulting (9) Emergency phone consulting (33) Health check (1) Inspection (6) Knowledge transfer session (1) Maintenance (7) Migration support (5) Monitoring (4) Parts and labour (1) Phone consulting (5102) Training (1) Web support (9)

Service & support type

Consulting (11) Design (2) Extended service agreement (4) Implementation (10) Installation (4) Installation / configuration (94) Installation / implementation (16) Installation / implementation / training (1) Installation / training (1) New releases update (78) New releases update (renewal) (9) Pre-purchased service credits (2) Product info support (9) Product info support (renewal) (16) Remote configuration (2) Remote consulting (2) Remote installation (16) Remote installations / configuration (5) Technical support (2999) Technical support (additional) (44) Technical support (extension) (213) Technical support (reactivation) (13) Technical support (reinstatement) (3) Technical support (renewal) (2031) Technical support (uplift) (4) Training (2)

Full contract period

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Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Feature Pack (v. 16) - for ETERNUS DX60 S3, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3J460PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Feature Pack (v. 16) - for ETERNUS DX60 S3, must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3J460PRE0C Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Tu 13/08	6,270.65
		DE712	20	Mo 26/08	6,657.78
		DE168	100	Fr 09/08	7,006.29


HPE Pointnext Tech Care Essential Service - Technical support - for HPE Smart Fabric Orchestrator Enterprise - unlimited switches - ESD - phone consulting - 4 years - 24x7 - response time: 15 min CODE: HY4B8E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE Smart Fabric Orchestrator Enterprise - unlimited switches - ESD - phone consulting - 4 years - 24x7 - response time: 15 min CODE: HY4B8E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	We 07/08	6,281.20
		DE168	100	Fr 09/08	6,324.35
		DK060	50	Fr 16/08	7,070.45

		DE712	100	Mo 26/08	8,132.59

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SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Access Rights Manager Audit Edition - up to 400 enabled accounts in Active Directory - phone consulting - 1 year - 24x7 CODE: 81637 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Access Rights Manager Audit Edition - up to 400 enabled accounts in Active Directory - phone consulting - 1 year - 24x7 CODE: 81637 Compare
		Stock	Qty	Est. del.	Price
		SDCDK	999	We 07/08	6,282.57


Fujitsu Support Pack - Technical support - for ETERNUS CS200c Software Windows Application Support - 1 client - must be purchased within 90 days of the product purchase - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3I560PRE0S Compare
	Fujitsu Support Pack - Technical support - for ETERNUS CS200c Software Windows Application Support - 1 client - must be purchased within 90 days of the product purchase - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3I560PRE0S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 09/08	6,299.92


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Database Performance Analyzer for virtualized environments for Oracle EE, DB2, or ASE - 1 instance - volume - 10-19 licences - phone consulting - 1 year - 24x7 CODE: 81142 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Database Performance Analyzer for virtualized environments for Oracle EE, DB2, or ASE - 1 instance - volume - 10-19 licences - phone consulting - 1 year - 24x7 CODE: 81142 Compare
		Stock	Qty	Est. del.	Price
		SDCDK	999	We 07/08	6,313.42


Juniper Networks Care Core - Technical support - for Juniper Networks QFX10002-36Q Advanced Feature - 1 switch - phone consulting - 1 year - 24x7 CODE: SVC-COR-QFX02-36QA Compare
	Juniper Networks Care Core - Technical support - for Juniper Networks QFX10002-36Q Advanced Feature - 1 switch - phone consulting - 1 year - 24x7 CODE: SVC-COR-QFX02-36QA Compare
		Stock	Qty	Est. del.	Price
		SDCDK	999	We 07/08	6,316.46


Juniper Networks Care Core - Technical support - for Juniper Networks QFX10002-72Q Premium Feature - 1 switch - phone consulting - 1 year - 24x7 CODE: SVC-COR-QFX02-72QP Compare
	Juniper Networks Care Core - Technical support - for Juniper Networks QFX10002-72Q Premium Feature - 1 switch - phone consulting - 1 year - 24x7 CODE: SVC-COR-QFX02-72QP Compare
		Stock	Qty	Est. del.	Price
		SDCDK	999	We 07/08	6,316.46


Juniper Networks Care Software Advantage - Technical support - for Junos Space Base, Standard 1 - prepaid - phone consulting - 3 years - 24x7 CODE: SV3-SWA-JSPLT-SI-P Compare
	Juniper Networks Care Software Advantage - Technical support - for Junos Space Base, Standard 1 - prepaid - phone consulting - 3 years - 24x7 CODE: SV3-SWA-JSPLT-SI-P Compare
		Stock	Qty	Est. del.	Price
		SDCDK	999	We 07/08	6,382.96


Ruckus End User WatchDog Premium Support - Technical support (renewal) - for Ruckus FlexMaster - 250 access points - phone consulting - 1 year - 24x7 CODE: 826-0250-1000 Compare
	Ruckus End User WatchDog Premium Support - Technical support (renewal) - for Ruckus FlexMaster - 250 access points - phone consulting - 1 year - 24x7 CODE: 826-0250-1000 Compare
		Stock	Qty	Est. del.	Price
		SDCDK	999	We 07/08	6,386.67


Poly Elite - Technical support - for Poly Clariti Software - Concurrent License - 50-149 licenses - phone consulting - 1 year - 24x7 CODE: E51013C432 Compare
	Poly Elite - Technical support - for Poly Clariti Software - Concurrent License - 50-149 licenses - phone consulting - 1 year - 24x7 CODE: E51013C432 Compare
		Stock	Qty	Est. del.	Price
		TDDK	99	We 07/08	6,400.41
		DK060	50	Fr 16/08	6,719.32


Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Standard / AdvancedCopy Manager (v. 16) - for ETERNUS DX100 S3, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTEZ60PRE0C Compare
	Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Standard / AdvancedCopy Manager (v. 16) - for ETERNUS DX100 S3, valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTEZ60PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 09/08	6,408.26


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Tier S - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5GN60PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Tier S - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW5GN60PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 09/08	6,408.26


ONYX Advantage Silver - New releases update - for ONYX SiteSolutions - Previous Version - 1 year CODE: SVC-ADV1SITESLV-PREV Compare
	ONYX Advantage Silver - New releases update - for ONYX SiteSolutions - Previous Version - 1 year CODE: SVC-ADV1SITESLV-PREV Compare
		Stock	Qty	Est. del.	Price
		DK231	100	We 07/08	6,419.44
		DK060	50	Fr 16/08	7,040.91


ONYX Advantage - New releases update - for ONYX PosterShop - Previous Version - 1 year CODE: SVC-ADV1RIPPS-PREV Compare
	ONYX Advantage - New releases update - for ONYX PosterShop - Previous Version - 1 year CODE: SVC-ADV1RIPPS-PREV Compare
		Stock	Qty	Est. del.	Price
		DK231	100	We 07/08	6,419.44
		DK060	50	Fr 16/08	7,040.91


ONYX Advantage - New releases update - for ONYX RIPCenter - Legacy Version - 1 year CODE: SVC-ADV1RIPRC-LGCY Compare
	ONYX Advantage - New releases update - for ONYX RIPCenter - Legacy Version - 1 year CODE: SVC-ADV1RIPRC-LGCY Compare
		Stock	Qty	Est. del.	Price
		DK231	100	We 07/08	6,419.44
		DK060	50	Fr 16/08	7,040.91


Veeam Basic Support - Technical support (renewal) - for Veeam Data Platform Advanced Enterprise - 1 socket - phone consulting - 1 year - 12x5 - response time: 2 business hours CODE: V-ADVENT-VS-P01AR-00 Compare
	Veeam Basic Support - Technical support (renewal) - for Veeam Data Platform Advanced Enterprise - 1 socket - phone consulting - 1 year - 12x5 - response time: 2 business hours CODE: V-ADVENT-VS-P01AR-00 Compare
		Stock	Qty	Est. del.	Price
		DE712	500	Mo 26/08	6,430.47


APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation - 10 racks - phone consulting - 3 years - 24x7 CODE: WOPS3YR10R-DIGI Compare
	APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation - 10 racks - phone consulting - 3 years - 24x7 CODE: WOPS3YR10R-DIGI Compare
		Stock	Qty	Est. del.	Price
		DK231	100	We 07/08	6,432.55


Fujitsu Support Pack - Technical support - for VMware Virtual SAN Enterprise - 10 desktops - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2550 M5, CX2560 M4, CX2560 M5, CX2570 M4, RX2530 M5, RX2540 M5 CODE: FSP:G-SW3NX63PRV0H Compare
	Fujitsu Support Pack - Technical support - for VMware Virtual SAN Enterprise - 10 desktops - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2550 M5, CX2560 M4, CX2560 M5, CX2570 M4, RX2530 M5, RX2540 M5 CODE: FSP:G-SW3NX63PRV0H Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 09/08	6,432.78


NVIDIA AI Enterprise Support Services - Technical support (renewal) - for NVIDIA AI Enterprise - 1 CPU (socket) - academic - phone consulting - 33 months - 9x5 CODE: 731-AIE002+P2EDR33 Compare
	NVIDIA AI Enterprise Support Services - Technical support (renewal) - for NVIDIA AI Enterprise - 1 CPU (socket) - academic - phone consulting - 33 months - 9x5 CODE: 731-AIE002+P2EDR33 Compare
		Stock	Qty	Est. del.	Price
		TDDK	99	We 07/08	6,433.35


HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H9WX3E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H9WX3E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	We 07/08	6,434.26
		DK060	50	Fr 16/08	7,148.86

Software Technical Support

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