Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - Technical support - phone consulting - 1 year - 24x7 - response time: 15 min

Код товара: 98000-S22150
Производитель: Extreme Networks
Гарантия: Unknown
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Склад Кол-во Доставка Цена
НДС
F9LT2 30000 08.08.2024 неизвестна 34,64
F9LT1 0 неизвестна 34,64
Product Description
Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - technical support - 1 year
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
15 min
Service Availability
24 hours a day / 7 days a week
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
15 min
Service Availability
24 hours a day / 7 days a week
Service & Support
Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Training - 1 year - 4 incidents per year ¦ New releases update - 1 year