Adobe Gold Support - Technical support - for Adobe FrameMaker XMLAuthor - 1 seat - academic - TLP - Level 1 (1+) - 25 points - phone consulting - 1 year - 24x7 - response time: 1 business hour - International English

Kategooria: Paberil kirjastamine
Tootekood: 65229946AE01A12
Tootja: Adobe
Garantii: Ei ole teada
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Ladu Kogus Eeldatav tarne Hind
KM
ALSNL1 1000 18.11.2024 Teadmata 20,92
ALSBE 1000 18.11.2024 Teadmata 23,47
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Marketing description

Are Adobe products critical to your business? Will you want assistance with advanced interoperability issues, or help with network configuration and deployment of Adobe products, including Adobe server products?
The Adobe Gold support program makes it easy to obtain the support expertise you need - from advanced configuration and deployment issues to troubleshooting techniques tailored to your Adobe solutions and business. The annual fee lets you manage your support costs, while optional service enhancements allow you to extend and customize your support program as needed.

Product Description
Adobe Gold Support - technical support - for Adobe FrameMaker XMLAuthor - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
1 business hour
Service Availability
24 hours a day / 7 days a week
Localisation
International English
Software Title
Adobe FrameMaker XMLAuthor
Licence Qty
1 seat
Licence Pricing
Academic, volume / Level 1 (1+)
Licensing Program
Adobe Volume Licensing Transactional Licence Program (TLP)
Point Value
25 points
Licence Validation Period
1 year
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
1 business hour
Service Availability
24 hours a day / 7 days a week
Localisation
International English
Software Title
Adobe FrameMaker XMLAuthor
Installation Type
Locally installed
Licence Qty
1 seat
Licence Pricing
Academic, volume / Level 1 (1+)
Licensing Program
Adobe Volume Licensing Transactional Licence Program (TLP)
Point Value
25 points
Software Licence - Validation Period
1 year
Service & Support
Phone consulting - 1 year - response time: 1 business hour availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 1 ¦ Phone consulting - 1 year - response time: 2 business hours availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 2 ¦ Phone consulting - 1 year - response time: 4 business hours availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 3 ¦ Phone consulting - 1 year - response time: 1 business day availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 4 ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ Remote monitoring - 1 year
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