Marketing description

Dynamics 365 for Customer Service unifies the way people experience your business - across self-service, peer-to-peer service, and assisted service.

Key selling points

• Create consistency and loyalty
• Make your agents' jobs easier
• Get an adaptive engine

Product features

• Create consistency and loyalty
  Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
• Make your agents' jobs easier
  Give your agents complete information - in a single customer service software app - to make smart decisions and provide great service.
• Get an adaptive engine
  Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in.