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Linha de produto

Arcserve Gold Maintenance (88) Arcserve Platinum Maintenance (90) Arcserve Platinum Plus Maintenance (36) Extreme Networks PartnerWorks (1) Fujitsu Support Pack (198) Fujitsu Support Pack (5) Fujitsu Support Pack (187) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (35) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Foundation Care (13) HPE Foundation Care (2) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (149) HPE Primera (1) HPE Proactive Care (3) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (2) Lenovo (26) Lenovo (2068) Committed Service (255) Committed Service (4) Committed Service Post Warranty (2) Committed Service Post Warranty (242) Hardware Installation Services (4) Post Warranty (236) Post Warranty (22) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (8) OT-Care (19) Overland Tandberg Advanced Replacement Service Program (1) QNAP (253) QNAP (4) QNAP Extended Warranty (9) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (1) Quantum Installation Services (5) Quantum Non-Returnable Tape Drive Charge (1) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum StorageCare (26) ScaleCare (2) StorageCraft (11) Technogroup (23) Technogroup (16) Veritas (2) Veritas (1) WD StorChoice (2)

Serviço & tipo de suporte

Configuration (4) Deinstallation / cancellation (2) Extended service agreement (3736) Extended service agreement (extension) (8) Extended service agreement (renewal) (193) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (26) Installation (54) Installation / configuration (33) New releases update (1) Remote installation (2) Technical support (40)

Localização

Carry-in (10) On-site (3695) Shipment (305)

Tempo de resposta

2 business days (5) 2 hours (226) 4 hours (1742) 48 hours (228) 6 hours (2) Next business day (1494) Next business day ( for requests before 3:00 p.m.) (22) Next business day (for requests before 2:00 p.m.) (28) Same business day (27) Second business day (36)

Tempo de reparo

10 business days (10) 24 hours (253) 4 hours (51) 6 hours (269) 8 hours (36) Next business day (38)

Período de contrato completo

Preço

EUR

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Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CÓDIGO: FSP:GDTS60Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CÓDIGO: FSP:GDTS60Z00DESV5 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 30/08	261,47
		DE712	100	S 09/09	310,75


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-253D CÓDIGO: ARP3-TS-253D Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-253D CÓDIGO: ARP3-TS-253D Compare
		Estoque	Qtd	Husa. del.	Preço
		DK231	100	S 09/09	263,59


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-253E CÓDIGO: ARP3-TS-253E Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-253E CÓDIGO: ARP3-TS-253E Compare
		Estoque	Qtd	Husa. del.	Preço
		DK231	100	S 09/09	263,90


Lenovo Foundation Service - Extended service agreement - parts and labour - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6171-S8H CÓDIGO: 5WS7A15800 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6171-S8H CÓDIGO: 5WS7A15800 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	264,86


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316 CÓDIGO: PDR0152-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316 CÓDIGO: PDR0152-10000S Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 30/08	268,79
		ALSDE-2	100	T 03/09	282,79


HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CÓDIGO: U2090E Compare
	HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CÓDIGO: U2090E Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	271,86


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-451DEU CÓDIGO: ARP3-TS-451DEU Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-451DEU CÓDIGO: ARP3-TS-451DEU Compare
		Estoque	Qtd	Husa. del.	Preço
		DK231	100	S 09/09	273,80


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-464 CÓDIGO: ARP3-TS-464 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-464 CÓDIGO: ARP3-TS-464 Compare
		Estoque	Qtd	Husa. del.	Preço
		DK231	100	S 09/09	277,11


TANDBERG 1 year ARS warranty extension for RDX SSD Media Warranty extension for years 4 or 5 CÓDIGO: T09520-SVC Compare
	TANDBERG 1 year ARS warranty extension for RDX SSD Media Warranty extension for years 4 or 5 CÓDIGO: T09520-SVC Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	280,21


Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CÓDIGO: FSP:GSXA00Z00DESV2 Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CÓDIGO: FSP:GSXA00Z00DESV2 Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 30/08	281,47
		APIDE	20	S 02/09	297,65
		DE712	1000	S 09/09	323,41


QNAP Extended Warranty Grey Label - Extended service agreement - parts and labour - 2 years (4th / 5th year) - carry-in - repair time: 10 business days - must be activated within 9 months of the product purchase - for P / N: TS-653D-4G, TS-653D-8G CÓDIGO: LW-NAS-GREY-2Y-EI Compare
	QNAP Extended Warranty Grey Label - Extended service agreement - parts and labour - 2 years (4th / 5th year) - carry-in - repair time: 10 business days - must be activated within 9 months of the product purchase - for P / N: TS-653D-4G, TS-653D-8G CÓDIGO: LW-NAS-GREY-2Y-EI Compare
		Estoque	Qtd	Husa. del.	Preço
		DE168	100	S 30/08	282,04
		DE712	100	S 09/09	326,08
		DK231	100	S 09/09	363,74


Quantum Installation Services Zone 1, Single location - Installation (for Single Drive) - on-site - for P / N: LSC36-CSJ0-L00A CÓDIGO: SSC36-NTD1-0001 Compare
	Quantum Installation Services Zone 1, Single location - Installation (for Single Drive) - on-site - for P / N: LSC36-CSJ0-L00A CÓDIGO: SSC36-NTD1-0001 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	283,76


Quantum Installation Services Zone 1, Single location - Installation (for Single Drive) - on-site - for P / N: LSC33-CSJ1-L7NA, LSC33-CSJ2-L6JA, LSC33-CSJ2-L6NA, LSC33-CSJ2-L7JA, LSC33-CSJ2-L7NA CÓDIGO: SSC33-NTD1-0001 Compare
	Quantum Installation Services Zone 1, Single location - Installation (for Single Drive) - on-site - for P / N: LSC33-CSJ1-L7NA, LSC33-CSJ2-L6JA, LSC33-CSJ2-L6NA, LSC33-CSJ2-L7JA, LSC33-CSJ2-L7NA CÓDIGO: SSC33-NTD1-0001 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	283,76


HPE Spectra TFinity ExaScale Tape Library 1-year Next Business Day Onsite Renewal Support CÓDIGO: R8S19A Compare
	HPE Spectra TFinity ExaScale Tape Library 1-year Next Business Day Onsite Renewal Support CÓDIGO: R8S19A Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	286,52


HPE Spectra TFinity ExaScale Tape Library 3-year Next Business Day Onsite Renewal Support CÓDIGO: R8S20A Compare
	HPE Spectra TFinity ExaScale Tape Library 3-year Next Business Day Onsite Renewal Support CÓDIGO: R8S20A Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	286,52


TECHNOGROUP Synology 24 month Post Warranty Pack SLA 5x13 NBD for NAS Bundle Systems up to 500EUR CÓDIGO: PWSP2422190K Compare
	TECHNOGROUP Synology 24 month Post Warranty Pack SLA 5x13 NBD for NAS Bundle Systems up to 500EUR CÓDIGO: PWSP2422190K Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	292,83


Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour (for tape library with up to 6 drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: 8SC33-VS06-FB12 CÓDIGO: SSC33-VS06-CB11 Compare
	Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour (for tape library with up to 6 drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: 8SC33-VS06-FB12 CÓDIGO: SSC33-VS06-CB11 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	297,84


Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement - labour (for tape library with up to 6 drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: 8SC33-VS06-FB12 CÓDIGO: SSC33-VS06-CD11 Compare
	Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement - labour (for tape library with up to 6 drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: 8SC33-VS06-FB12 CÓDIGO: SSC33-VS06-CD11 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	297,84


Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour (for additional set of six or fewer drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-CSJ1-L7NA, LSC33-CSJ2-L6JA, LSC33-CSJ2-L6NA, LSC33-CSJ2-L7JA, LSC33-CSJ2-L7NA CÓDIGO: SSC33-VT06-CB11 Compare
	Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - labour (for additional set of six or fewer drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-CSJ1-L7NA, LSC33-CSJ2-L6JA, LSC33-CSJ2-L6NA, LSC33-CSJ2-L7JA, LSC33-CSJ2-L7NA CÓDIGO: SSC33-VT06-CB11 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	297,84


Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement - labour (for additional set of six or fewer drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-CSJ1-L7NA, LSC33-CSJ2-L6JA, LSC33-CSJ2-L6NA, LSC33-CSJ2-L7JA, LSC33-CSJ2-L7NA CÓDIGO: SSC33-VT06-CD11 Compare
	Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement - labour (for additional set of six or fewer drives) - 1 year - on-site - 9x5 - response time: NBD - for P / N: LSC33-CSJ1-L7NA, LSC33-CSJ2-L6JA, LSC33-CSJ2-L6NA, LSC33-CSJ2-L7JA, LSC33-CSJ2-L7NA CÓDIGO: SSC33-VT06-CD11 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 03/09	297,84

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