Storage Devices Service Options

Product parameters

Brand

Hewlett Packard Enterprise (162)HP Inc. (3)QNAP Systems (162)Lenovo (793)ExaGrid (2)Fujitsu (185)Infortrend (1)ioSafe (2)NETGEAR (5)Overland Storage (2)Quantum (5)Synology (2)

Product line

Data Recovery Service (1) ExaGrid (1) Fujitsu Support Pack (106) Fujitsu Support Pack (72) Fujitsu Support Pack (6) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (22) HPE (3) HPE Pointnext Tech Care (89) HPE Proactive Care (18) HPE Professional Services (1) HPE Storage Performance Analysis (1) Lenovo (15) Lenovo (204) Committed Service (121) Committed Service (3) Committed Service Post Warranty (119) Committed Service Post Warranty (1) Hardware Installation Services (2) Post Warranty (146) Post Warranty (5) Post Warranty ServicePac (1) NETGEAR ProSupport Defective Drive Retention Service (5) OT-Care (1) OT-Care (1) QNAP (125) QNAP Extended Warranty (6) Quantum StorageCare (5) Technogroup (118) Veritas (2) Veritas (1) WD StorChoice (2)

Service & support type

Configuration (1) Extended service agreement (1084) Extended service agreement (extension) (9) Extended service agreement (renewal) (55) Extended service agreement (uplift) (3) Installation (24) Installation / configuration (21) Technical support (8)

Location

Carry-in (7) On-site (981) Shipment (170)

Response time

2 business days (1) 2 hours (121) 4 hours (394) 48 hours (121) 6 hours (2) Next business day (298) Next business day ( for requests before 3:00 p.m.) (94) Next business day (for requests before 2:00 p.m.) (3) Same business day (7) Second business day (4)

Repair time

10 business days (6) 24 hours (122) 4 hours (44) 6 hours (135) 7 business days (1) 8 hours (17) Next business day (19)

Full contract period

Price

EUR

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HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
	HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P / N: Q6Q62A CODE: HU4B2A5#YJR Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Mo 03/02	43.65


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	56.65


Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
	Drive-Lift Shift assembly K7600 for HP systems (818407) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DK773	5	Th 30/01	61.88
		DE712	4	Mo 10/02	78.46


HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	62.49
		DE712	100	Mo 10/02	78.48
		APIDE	20	Mo 03/02	82.60

		DK231	500	Fr 31/01	150.38

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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	64.59


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	78.95


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	89.42


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	125.52


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	132.10


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for Celsius J550, J580, M7010, M770, R970, W550, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GDTS60Z00DEDT5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	163.89


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	181.09


QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LIC-NAS-EXTW-GREEN-3Y Compare
	QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd / 4th / 5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase CODE: LIC-NAS-EXTW-GREEN-3Y Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 10/02	187.08


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Celsius C620, C740, C780, C780power CODE: FSP:GBTS20Z00DEDT7 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Celsius C620, C740, C780, C780power CODE: FSP:GBTS20Z00DEDT7 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	192.41


HPE Installation Service - Installation CODE: HX385E Compare
	HPE Installation Service - Installation CODE: HX385E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	203.75
		DE712	100	Mo 10/02	241.25


EXAGRID 1YR-S-M&S 1y 5x8 Custome supp CODE: EX-36-1YRMS-S-RNWL Compare
	EXAGRID 1YR-S-M&S 1y 5x8 Custome supp CODE: EX-36-1YRMS-S-RNWL Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 31/01	211.55


Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY RX1330 M3, RX1330 M4, TX1310 M3, TX1320 M3, TX1320 M4, TX1330 M3, TX1330 M4 CODE: FSP:GSXA00Z00DESV1 Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY RX1330 M3, RX1330 M4, TX1310 M3, TX1320 M3, TX1320 M4, TX1330 M3, TX1330 M4 CODE: FSP:GSXA00Z00DESV1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	223.19
		APIDE	20	Mo 03/02	238.01
		DE712	998	Mo 10/02	252.79


Fujitsu Support Pack HDD Retention - Extended service agreement - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GSXA00Z00DES9B Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GSXA00Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	235.30


HPE Installation Service - Installation / configuration - on-site CODE: UC718E Compare
	HPE Installation Service - Installation / configuration - on-site CODE: UC718E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 10/02	245.48


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: NBD - for PRIMECENTER M1, M2 CODE: FSP:GBTS20Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: NBD - for PRIMECENTER M1, M2 CODE: FSP:GBTS20Z00DESV5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 30/01	246.88


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 CODE: ARP3-TS-264 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-264 CODE: ARP3-TS-264 Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Fr 31/01	253.21

Storage Devices Service Options

Product parameters

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