HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A

Kategooria: Võrguseadmete teenused
Tootekood: HG6T8E
Tootja: Hewlett Packard Enterprise
Garantii: Ei ole teada
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Marketing description

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Product Description
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 5 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years
Designed For
P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A
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