HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD

Code: U4DY8PE
Warranty: 12 Months
Manufacturer (by 1WorldSync)
 
Unknown
IMCH2
 
Unknown
ALSCH
 
Unknown
TDCH2
 
Unknown
DK773
 
12 Months
DE168
 
Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
IMCH2 100 11/7/2024 unknown 24.74
ALSCH 100 11/13/2024 unknown 38.09
TDCH2 0 unknown 32.41
DK773  10154  11/22/2024 unknown 45.82
DE168 0 unknown 46.57

Marketing description

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Key selling points

  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services

Product Description
HPE Foundation Care Next Business Day Exchange Service Post Warranty - extended service agreement (renewal) - 1 year - shipment
Type
Extended service agreement (renewal)
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year