HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD

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Prekės kodas U4DY8PE
Gamintojas Hewlett Packard Enterprise
Garantija 12 Mėn.
Gamintojo (pagal CNet)
 
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COPNL
 
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DK773
 
12 Mėn.
TDNL
 
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Sandėlis Kiekis Pristatymas Kaina
PVM
COPNL 178 2024-11-08 Nežinomas 41,66
DK773  10154  2024-11-29 Nežinomas 26,86
TDNL 0 Nežinomas 28,34
NL326 0 Nežinomas 29,37
DE168 0 Nežinomas 33,67
DCNDK 0 Nežinomas 39,54
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Trumpas aprašymas

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Savybės

  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services

Product Description
HPE Foundation Care Next Business Day Exchange Service Post Warranty - extended service agreement (renewal) - 1 year - shipment
Type
Extended service agreement (renewal)
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year
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