Storage Devices Service Options

Product parameters

Product line

Ava (4) CTERA (2) Dell (1) Epson CoverPlus (2) Fujitsu Support Pack (1) HP Care Pack (1) HPE (141) HPE (38) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Datacenter Care (24) HPE Factory Express (1) HPE Foundation Care (149) HPE Foundation Care (33) HPE Foundation Care (3) HPE Nimble Storage Foundation Care (1189) HPE PAR StoreServ Online Import Quick Start Service (1) HPE Pointnext Tech Care (602) HPE Primera (1) HPE Proactive Care (222) HPE Proactive Care (38) HPE Proactive Care (2) HPE Proactive Care Advanced (96) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (3) HPE StoreOnce (2) Lenovo (32) Lenovo (214) Committed Service (1) Committed Service (53) Committed Service Post Warranty (3) Committed Service Post Warranty (29) Hardware Installation Services (4) Post Warranty (20) Post Warranty (12) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) Progress Service Agreements (36) QNAP (228) QNAP (4) QNAP Extended Warranty (18) Quantum StorageCare (1) Veritas (53) Veritas (117) WD Advanced Replacement (1) WD Hardware Support (7) WD StorChoice (1) WhatsUp Gold (3)

Service & support type

Configuration (5) Extended service agreement (3009) Extended service agreement (renewal) (131) Extended service agreement (uplift) (1) Installation (32) Installation / configuration (171) New releases update (1) Technical support (20) Technical support (renewal) (36)

Location

Carry-in (19) On-site (1953) Shipment (1312)

Response time

2 hours (41) 4 business hours (68) 4 hours (1390) 48 hours (231) Next business day (1179) Same business day (36)

Repair time

10 business days (19) 24 hours (41) 5 business days (1) 6 hours (193)

Full contract period

Price

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Veritas Essential Appliance Support - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 business hours - government - for P / N: 21268263-M3 CODE: 21268263-M3-23 Compare
	Veritas Essential Appliance Support - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 business hours - government - for P / N: 21268263-M3 CODE: 21268263-M3-23 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	81,173.01


Veritas Essential Appliance Support - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 business hours - government - for P / N: 21268282-M3 CODE: 21268282-M3-23 Compare
	Veritas Essential Appliance Support - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 business hours - government - for P / N: 21268282-M3 CODE: 21268282-M3-23 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	28,590.44


Veritas Standard Appliance Support - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - government - for P / N: 21268282-M3 CODE: 21268282-M3-33 Compare
	Veritas Standard Appliance Support - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - government - for P / N: 21268282-M3 CODE: 21268282-M3-33 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	23,130.67


Veritas NetBackup 52xx Appliance Services Standard Deployment - Installation / configuration (for server with one storage shelf) - 1 incident - on-site - corporate CODE: 10812-M1 Compare
	Veritas NetBackup 52xx Appliance Services Standard Deployment - Installation / configuration (for server with one storage shelf) - 1 incident - on-site - corporate CODE: 10812-M1 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	64,670.76


Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: SBD - for P / N: 6099S2C, 6099T2C CODE: 00VL210 Compare
	Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: SBD - for P / N: 6099S2C, 6099T2C CODE: 00VL210 Compare
		Stock	Qty	Est. del.	Price
		EETNO1	0	Unknown	25,060.00


Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: SBD - for P / N: 6099SEU CODE: 00VL219 Compare
	Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: SBD - for P / N: 6099SEU CODE: 00VL219 Compare
		Stock	Qty	Est. del.	Price
		EETNO1	0	Unknown	22,453.18


HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD CODE: U2NZ6E Compare
	HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD CODE: U2NZ6E Compare
		Stock	Qty	Est. del.	Price
		EETNO1	0	Unknown	87,566.82


HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		ALSNO	500	We 17/07	494.56
		TDNO	500	We 17/07	498.73
		IMNSE	0	Unknown	474.94

		EETNO1	0	Unknown	737.27

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HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h CODE: U2D99E Compare
	HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h CODE: U2D99E Compare
		Stock	Qty	Est. del.	Price
		EETNO1	0	Unknown	3,373.64


HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h CODE: U2KG1PE Compare
	HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h CODE: U2KG1PE Compare
		Stock	Qty	Est. del.	Price
		EETNO1	0	Unknown	33,316.82


HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h CODE: U2LY7E Compare
	HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h CODE: U2LY7E Compare
		Stock	Qty	Est. del.	Price
		EETNO1	0	Unknown	203,469.09


HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h CODE: U5X99E Compare
	HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h CODE: U5X99E Compare
		Stock	Qty	Est. del.	Price
		ALSNO	500	We 17/07	90,849.06


Lenovo Technician Installed Parts - Installation - 5 years - on-site - 24x7 - response time: 4 h - for Flex System x240 M5 9532 CODE: 01GC013 Compare
	Lenovo Technician Installed Parts - Installation - 5 years - on-site - 24x7 - response time: 4 h - for Flex System x240 M5 9532 CODE: 01GC013 Compare
		Stock	Qty	Est. del.	Price
		ALSNO	500	We 17/07	16,387.48
		ARRNO	0	Unknown	12,191.95


HPE Installation Service - Installation / configuration - on-site CODE: HA113A1#5MA Compare
	HPE Installation Service - Installation / configuration - on-site CODE: HA113A1#5MA Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	17,067.72


HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h CODE: H7J34A3#QV6 Compare
	HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h CODE: H7J34A3#QV6 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	71,891.70


HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD CODE: U2LJ4PE Compare
	HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD CODE: U2LJ4PE Compare
		Stock	Qty	Est. del.	Price
		EETNO1	0	Unknown	67,285.00


Lenovo Committed Service Post Warranty On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S4H, 6171S4R, 6171S5H, 6171S5R, 6171S6H, 6171S6R CODE: 01ET803 Compare
	Lenovo Committed Service Post Warranty On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S4H, 6171S4R, 6171S5H, 6171S5R, 6171S6H, 6171S6R CODE: 01ET803 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	14,837.95


Lenovo Committed Service Post Warranty On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S7H, 6171S7R CODE: 01ET804 Compare
	Lenovo Committed Service Post Warranty On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S7H, 6171S7R CODE: 01ET804 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	26,856.64


Lenovo Committed Service Post Warranty On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S7H, 6171S7R CODE: 01ET805 Compare
	Lenovo Committed Service Post Warranty On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S7H, 6171S7R CODE: 01ET805 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	13,528.32


Lenovo Committed Service On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S4H, 6171S4R, 6171S5H, 6171S5R, 6171S6H, 6171S6R CODE: 00VL173 Compare
	Lenovo Committed Service On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P / N: 6171S4H, 6171S4R, 6171S5H, 6171S5R, 6171S6H, 6171S6R CODE: 00VL173 Compare
		Stock	Qty	Est. del.	Price
		ARRNO	0	Unknown	39,166.45

Storage Devices Service Options

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