Nakivo 24/7 Support - Technical support (uplift) - for NAKIVO Backup & Replication Pro for Physical Workstations - 5 workstations - ESD - to be used for Support Contract co-term - phone consulting - 1 month - 24x7 - response time: 2 h

Kod: W-PR-SUP-24-UPL-CO
Marka: Nakivo
Garanti: Bilinmiyor
Sadece örnek amacıyladır
Stok Adet Tah. Teslimat Fiyat
KDV
FENPL 0 ~4 hafta 13,65
Product Description
Nakivo 24/7 Support - technical support (uplift) - for NAKIVO Backup & Replication Pro for Physical Workstations - 1 month
Service & Support
Technical support (uplift)
Service Included
Phone consulting
Full Contract Period
1 month
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
NAKIVO Backup & Replication Pro for Physical Workstations
Licence Qty
5 workstations
Licensing Details
To be used for Support Contract co-term - ESD
Type
Technical support (uplift)
Service Included
Phone consulting
Full Contract Period
1 month
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
NAKIVO Backup & Replication Pro for Physical Workstations
Installation Type
Locally installed
Licence Qty
5 workstations
Licensing Details
To be used for Support Contract co-term - ESD
Service & Support
Phone consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ E-mail consulting - 1 month - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ E-mail consulting - 1 month - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ New releases update - 1 month