StorMagic SupportSuite Platinum Support - Technical support - for StorMagic SvSAN - 24 TB capacity - Single-Node - emergency phone consulting - 5 years - 24x7 - response time: 1 h

Kategorie: Sagteware Tegniese Ondersteuning
Kode: SM-MAINT-SN-24TB-PLAT5
Handelsmerk: StorMagic
Waarborg: Onbekend
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Product Description
StorMagic SupportSuite Platinum Support - technical support - for StorMagic SvSAN - 5 years
Service & Support
Technical support
Service Included
Emergency phone consulting
Full Contract Period
5 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorMagic SvSAN
Licence Qty
24 TB capacity
Licensing Details
Single-Node
Type
Technical support
Service Included
Emergency phone consulting
Full Contract Period
5 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorMagic SvSAN
Installation Type
Locally installed
Licence Qty
24 TB capacity
Licensing Details
Single-Node
Service & Support
Emergency phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 5 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity medium ¦ Phone consulting - 5 years - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity low ¦ Web support - 5 years ¦ E-mail consulting - 5 years ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years
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